Dispatcher

First Student | Stamford, CT

Location: 124 Selleck Street, Stamford, CT 06902
Pay: $24.00-$27.00 per hour, depending on experience
Schedule: Monday-Friday, split shift: 6:00-10:30 a.m. and 12:30-4:00 p.m.
Serving: Stamford Public Schools

First Student is seeking a Dispatcher to support safe, dependable transportation for Stamford Public Schools. You'll coordinate daily bus operations, support drivers and monitors, and help keep service running on time.

• $24.00-$27.00 per hour, depending on experience
• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Paid time off and paid holidays
• Access to earned wages before payday through Chime® MyPay at Work*
• Salt® Rewards Program for employee savings and rewards
• Career advancement opportunities across North America
• Training and support to help you succeed
• A positive, team-focused work environment

Benefits and programs are subject to eligibility and applicable plan terms.

• Coordinate bus assignments, route schedules, and daily dispatch activity.
• Communicate with drivers and monitors to support safe, on-time service.
• Handle high volumes of phone and radio communication.
• Help resolve delays, pickup and drop-off concerns, and other service issues.
• Coach drivers and monitors and communicate concerns to location leadership.
• Serve as a communication link between the location and school customers.
• Assist with charter reservations, billing, driver payroll, and clerical responsibilities as assigned.
• Support daily operations and special projects.
• Provide backup driving support when properly licensed and qualified.

• High school diploma or equivalent
• Three to five years of relevant experience in dispatch, terminal operations, or professional driving
• Basic knowledge of radio dispatch equipment
• Strong communication and customer service skills
• Computer proficiency and accurate recordkeeping skills
• Ability to prioritize requests and meet deadlines in a busy environment
• Ability to work effectively with drivers, monitors, school contacts, and location leadership
• Dependability and availability to work both portions of the Monday-Friday split shift

This position is subject to DOT drug testing and a physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Join First Student and help deliver safe, dependable transportation for Stamford Public Schools.

First Student strives to attract and retain a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First Student is an equal opportunity employer and is committed to providing a drug-free workplace.

Language Requirement
This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/0847/Fair-Chance-Hiring-law-poster.pdf.