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Process Analyst

Mindlance

Philadelphia, PA 19103 • 10/28/2026

Job Description

Job Description
Day-to-Day:
  • Be a catalyst and enabler across business value streams to drive teams toward clarity in terms of the business problem and the solution needed
  • Work with wide community of stakeholders including business owners, users, product owners, business analysts, project managers, architects to create business problem definition, solution, and delivery plan
  • Work with delivery team and others to ensure intended solution is delivered according to users expectation
  • Juggle competing priorities across different business value streams as well as business, technology and delivery teams

Key skill areas:
  • Process and business analysis, including business modeling, business process mapping, business capability mapping, solution architecture, information architecture including data mapping
  • Customer value centricity with focus on benefits, costs/ CBA and viability of proposed solution
  • Modeling notations: BPMN, UML, DFD, ERD, and others
  • Communication, presentation, documentation for consumption at executive and operational level
  • Industry methodologies, standards, best practices, certifications nice to have more than one: Lean Six Sigma, Design Thinking, TOGAF, SAFe, Scrum, Agile, PMP, CBAP, LIMRA LDEx, OOAD.

Experience:
  • Insurance/ financial services industry experience, ideally in group/ workplace benefits solutions space
  • 5 years relevant experience in transformation initiatives

Education:
  • Bachelor s degree in computer science or related discipline required
  • Relevant certifications preferred

EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.