Role Overview:
" Serves as the functional engine of the product team.
" Works closely with the SPM to provide operational, execution, and triage support for core hospitality technologies, including parking technology and digital keys.
" Manages day-to-day project organization, documentation, tech lab testing, and cross-functional release workflows, including CAB submissions.
" Bridges the gap between strategy and execution by providing onsite go-live support, driving user training, and managing "Keep the Lights On (KTLO) operations.
" Triages routine defects, minor enhancements, and support requests to ensure seamless property operation
Mandatory skills: Program Management, Stakeholder Coordination, Agile Delivery, Jira
Years of experience required: 10 Years of Experience: 14.00 Years of Experience
