IT Project Manager

Top 5 Skills:

1. IT Service Resilience (ITSR) Program Management


2. Operational Resilience Planning and Execution


3. Project & Portfolio Management


4. Cross-Functional Stakeholder Management


5. Risk Assessment, Mitigation, and Governance

Technologies:

• Microsoft 365 (Teams, SharePoint, OneNote, Excel, PowerPoint)

• Project management tools


• ServiceNow


• Jira

Required Education & Required Years of Experience:

Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or related field and:

• 4 years of Project Management, IT Program Management, Operational Resilience, Business Continuity, Disaster Recovery, Risk Management, or Governance-related experience.

OR

• 6 years of Project Management, IT Program Management, Operational Resilience, Business Continuity, Disaster Recovery, Risk Management, or Governance-related experience without a bachelor's degree.

Physical Requirements (Lifting, outdoor work, travel): NONE

Driving Requirements: NONE

Key Words:

IT Service Resilience, Operational Resilience, Business Continuity, Disaster Recovery, Risk Management, IT M&A Integration, Project Management, Program Management, Governance, Exercise Management, Recovery Planning, Stakeholder Management, Compliance, Third-Party Risk,

Job Description:

Principal Duties and Responsibilities:

" Gathers stakeholder needs and goals with guidance, and executes communication plan for project team and stakeholders.

" Forms project team, and manages and prioritizes the work of the project team by establishing schedules and task assignments, and tracking tasks of team members.

" Creates project goals and prioritizes deliverables with guidance from project stakeholders.

" Manages multiple projects of small to medium size or complexity and applies up-to-date project management knowledge to meet deadlines.

" Builds and executes project plans for small- to medium-sized projects which include schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.

" Identifies project issues and risks, and creates a risk mitigation plan for small- to medium-sized projects.

" Manages project performance (e.g., on time, on budget, within scope, and with quality) for projects of small to medium size or complexity.

" Promotes project vision and objectives within project team, and ensures project objectives are met.

" Supports the compliance of project plans by following best practices and procedures.

" Promotes collaboration with various project stakeholders.

In addition to the standard Project Manager responsibilities above, this resource will:

• Support the execution of IT Service Resilience and Operational Resilience activities across mergers, acquisitions, and strategic business initiatives.


• Coordinate resilience assessments, recovery planning, and remediation tracking activities with business and technology stakeholders.


• Facilitate workshops, meetings, risk reviews, tabletop exercises, and stakeholder communications.


• Track project milestones, action items, dependencies, risks, and deliverables across multiple workstreams.


• Develop executive-ready status reports, dashboards, presentations, and program documentation.


• Support continuity planning, disaster recovery activities, operational resilience exercises, and related governance processes.


• Coordinate with internal teams, external vendors, and acquired entities to ensure successful onboarding and integration into Client resilience practices.


• Assist with audit, compliance, and regulatory-related resilience initiatives.


• Maintain project schedules, RAID logs, meeting notes, issue tracking, and action item follow-up.

Level of Responsibility:

" Working under close supervision.

" Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct).

" Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.

" Completing tasks that require multiple steps that must be performed in a specific order, using directions or manuals that accurately document the steps necessary to perform the tasks.

" Using deductive problem solving required to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required.

" Exercising some creativity may be required to troubleshoot technical problems or deal with Client circumstances.

Shift: ['Application and infrastructure dependency mapping', 'Data analysis and reporting', 'IT resilience risk assessment and remediation tracking', 'IT Service Resilience (ITSR), Business Continuity (BC), and Disaster Recovery (DR)', 'Microsoft 365 (Excel, PowerPoint, Word, Teams, SharePoint)', 'RTO/RPO concepts', 'Technology program/project management']

Start: ['AI/GenAI governance and operational resilience considerations', 'Identity and Access Management (IAM), Infrastructure and Data Center recovery concepts', 'ISO 22301, ISO 27001, NIST, COBIT, or ITIL frameworks', 'M&A / Acquisition integration experience', 'Operational Resilience frameworks', 'Power BI reporting and dashboard development', 'Resilience tools, ServiceNow, Jira and Confluence']

EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.