Our client, a leading Medical Device manufacturing company, is looking for a Customer Service Representative. This is for an initial duration of 04 months and is located at Brea, CA.
Job Title: Customer Service RepresentativeReference ID: 26-04118Location: Brea, CA.Duration: 04 monthsJob Type: Contract (Candidates must be able to work on W2 without VISA sponsorship)Description: - Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution.
- You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fastpaced environment.
- The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency.
- To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.
Key Responsibilities: - Answering phones in a timely and efficient manner.
- Processing customer orders via fax, EDI and phone.
- Responsible for the entry of all standing orders and special pricing agreements for a designated region.
- Supporting the field reps (both sales and service) with day to day inquire and placing of their orders. Proof of delivery of shipments, as needed.
- Maintain level of accuracy both as a department and individually.
- Knowledgeable on our products and special projects as deemed necessary by manager.
Compensation: The hourly rate for this position is between $19-20 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Interested and Qualified candidates, please send your most recently updated word document resume to
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