Medical Registration Representative
Behavioral Health
$18.00 per hour
Monday-Friday, 5:45am-1:30pm (2:30pm Thursdays), plus 1-2 Saturdays per month 5:45am-9:30am
Columbus, Ohio (onsite)
Contract Opportunity
Why You’ll Love This Job:
- After being hired on, the following benefits are offered:
- 4 weeks of PTO
- 10 paid holidays
- Medical benefits
- Potential to go permanent
- Early schedule that gets you out by early afternoon
- Free coffee and snacks
- Meaningful work as the first point of contact for patients beginning their path to recovery
- Join an organization offering outpatient treatment, counseling, psychiatric services, and community outreach
What You’ll Do:
- Greet patients and visitors, answer all incoming calls, and respond to inquiries with compassion and professionalism
- Register new patients, create records in the electronic health record, and make sure they feel welcomed and prepared for treatment
- Collect patient information and documentation and keep patient records accurate and up to date
- Schedule appointments accurately and help optimize provider schedules
- Facilitate the patient referral process and serve as a point of contact for outside providers
- Maintain a high level of confidentiality while treating every patient with empathy and respect
- Identify and escalate process or patient-flow issues and help with continuous improvement
- Support colleagues by scheduling, routing calls, and distributing mail
What We’re Looking For:
- 2+ years of experience in a high-volume customer service or patient-facing role
- Experience working with vulnerable or resource-insecure populations, or in a medical environment
- Excellent verbal, written, and electronic communication skills, with the ability to stay calm in stressful situations
- Strong attention to detail, problem-solving skills, and the ability to follow instructions
- Proficient with Windows and Microsoft Office, and eager to learn new systems, including electronic medical records
- Basic understanding of medical privacy regulations, including HIPAA and 42 CFR Part 2
- Trauma-informed, person-centered approach to patient care
- Reliable and punctual attendance
Apply Today!
Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
#ZR
