Sales Support Rep

Earthpack is seeking a highly detailed Sales Support Representative. The ideal candidate will have at least 2-3 years of sales support/customer service experience working within a small office environment and is highly capable of multi-tasking with excellent follow-up skills. Knowledge in Netsuite & Excel a plus. Print/packaging experience is preferred but not required.

Specific Duties:

Support the Sales Team with the following duties:

Prepare estimate worksheets and vendor comparisons

Process quotes, order forms, purchase orders, and invoices

Enter orders in CRM & make updates as needed

Follow up with vendors and customers for jobs/quotes in progress

Review vendor confirmations and check for discrepancies

Assist with Month End Reports

Pull & ship samples to leads/customers

Request freight quotes as needed

Review customer lists for upcoming bag bans

Help download & process online orders

Maintain stock & housed inventory sheets

Review & sort freight backup to ensure all orders have been taken out of inventory

Stock replenishment orders

Customer Month End Reconciliation

Maintain storage log & schedule pickups as needed

Qualifications:

Exceptional organization, time management & communication skills

Superior interpersonal skills

Flexibility & ability to manage changes in priorities and schedules

Professional demeanor

A keen attention to detail

Ability to get things done and consistently meet deadlines

Software requirements: Microsoft Office - Word, Excel, Outlook, CRM and Netsuite

Printing/Packaging industry experience a plus

$23-$25/hour DOE