Office Administrator/Case Manager/Customer Service Specialist

Do you have experience with vehicle towing, collections or repossessions? Let us know!

We are a Best In Class well established collateral recovery team and company in the Columbia area is seeking a full-time and or part time office administrator/case manager and customer service specialist. Collections and or automotive knowledge a plus.

Some responsibilities Include but are not limited to:

· Manage incoming phone calls and incoming e-mail correspondence from both clientele and customers.

· Create and update records in specialized computer databases with specialized industry based software systems.

· Effectively interact and support team of field recovery personnel to maximize production and assist with day to day operations in helping to locate delinquent collateral.

· Coordinate office activities and operations to secure efficiency and compliance to company policies and procedures.

· Enter, track and process assignments from clientele and monitor daily processes and update on daily progress accordingly.

· Compute and accurately enter billing invoices and manage some payroll functions of staff members in the field.

· Support other team members in managing day to day operations.

Job Requirements:

· Must be punctual, on-time and daily attendance on agreed upon days.

· Excellent organizational and leadership skills.

· Outstanding and effective communication and interpersonal skills and abilities.

· Familiarity with office management procedures and basic accounting principles.

· Experience as an office administrator, office assistant or relevant role.

· Ability to learn specialized online based software systems with collateral recovery

experience is a plus.

· Excellent knowledge of MS Office/Outlook.

· High School diploma and office administrative or general management experience preferred.

· Team player with ability to adapt and improvise as needed.

We Offer:

· Competitive pay plan.

· Excellent secure working environment.

· Specialized training with team of personnel.

· Paid vacation with employment commitment.

· Small company with one on one interaction with quality team members.