- Previous experience in the healthcare industry 1 years with third-party benefits verification experience preferred.
- Basic knowledge of Outlook, Excel, Word, MS Office, SharePoint required.
- Excellent verbal and written communication skills.
- Ability to interpret and appropriately follow policies, procedures, manuals, and written instructions as given.
- Demonstrated ability to handle challenging situations in a professional manner.
- Willingness to work varying tasks.
- Knowledge of healthcare pharmaceutical and services a plus.
3 Non-Negotiable Skills:
- Attention to detail
- Knowledge of Third Party Insurance Carrier Processes
- MUST have experience taking inbound and outbound calls (30 calls per day)
Education:- High School diploma and at least 1 years of customer service, insurance verification or related area required.
