Case Manager IV

MISSION STATEMENT:To transform lives through love and service.

SUMMARY: The Case Manager IV provides assessment, monitoring, planning, linkage and advocacy for the most appropriate services to individuals enrolled in the PH-RRH/PSH. Qualified candidate must possess a clear understanding of the service delivery system and the resources available for individuals, Veterans, Non-Veterans and their families. Individuals will effectively maintain and manage assigned caseload contingent on needs, strengths, abilities, preferences of the individual served, and the program to which the individual is assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)

· Provide crisis intervention to address the immediate needs of the very low-income, chronic and non-chronic homeless senior population

· Assess the individual's strengths, needs, abilities and preferences to assist in the development of housing goals

· Enforce program rules and procedures to ensure compliance with all government and contract regulations

· Assist clients with varying needs (i.e. general information, veteran assistance, and referrals)

· Facilitate the move to permanent, independent housing, and coordinate service when appropriate.

· Provides effective assessments, therapeutic strategies along with crisis management

· Knowledge of harm reduction, motivational interviewing and trauma-informed care.

· Post information relative to job skills, housing, social events on the bulletin board-provide different resources to meet the clients need

· Set attainable goals and monitor progress of clients, find the barriers and ways to remove them to attain self sufficiency

· Provide and monitor the ongoing provision of services from community agencies and maintain the case management and provider agency information current with the progress of the individual.

· Serve as a liaison to community agencies, network with community providers and seek out new services available to the clients.

· Post information relative to job skills, housing, social events on the bulletin board-provide different resources to meet the clients need

· Assists with maintaining a clean, safe, and welcoming environment for clients, visitors, volunteers, and staff.

· Create programs at PSH/PH that will be appropriate for clients

· Determine Eligibility

· Utilize Case Worthy, HSMIS for data collection/case record

· Organize and conduct client satisfaction surveys and perform other duties relative to the position including typing, filing, answering telephones, etc.

· May be required to provide coverage for overnight shifts based on program needs and staffing requirements.

OTHER RESPONSIBILITIES:

· Complies with all applicable training requirements

· Complies with all company safety, personnel and operational policies and procedures

· Complies with work schedule to ensure effective operations of Agency programs

· Contributes positively as a member of a productive and cooperative team

· Performs other duties as necessary to fulfill the Vincentian CARES Mission

Employee Benefits:

· Health Insurance.

· Life insurance.

· Dental Insurance.

· Vision insurance.

· Short- and Long-Term Disability.

· 120 hours of PTO accrued biweekly starting at day 1 of employment.

· 13 Paid Holidays to include Employee’s birthday and Date of Hire.

· 403(b) with employer match up to 3%.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

· Able to speak, write and understand English

· Possess basic computer skills

· Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups

· Flexible work schedule including evenings, nights, weekends and holidays

· Ability to set appropriate limits, work under deadlines and multi-task

· Ability to organize, prioritize, self-motivate, and deliver results

· Excellent communication and listening skills

· Possess strong work ethics

· Successfully pass Law Enforcement background screening

· Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business