Client Services Associate

Farm Marketing Consultant

Hurley & Associates

Join Our Team at Hurley & Associates!

Are you passionate about agriculture and customer service? Do you thrive in a collaborative environment where your contributions make a direct impact? Hurley & Associates is seeking a dynamicMarketing Associate to join our team and help us empower farmers to achieve financial stability and success through tailored commodity risk management solutions.

About Us

At Hurley & Associates, we partner with farm families to build a lasting legacy. Our tailored marketing plans manage market risks and strengthen financial, emotional, and relational foundations.

Our culture celebrates teamwork, lifelong learning, family values, and work-life balance. We are committed to supporting our employees' growth and well-being.

Why Join Hurley & Associates?

• Comprehensive Training: Partner with a mentor for 13 months, receiving personalized coaching and training for success in this role. Additional education includes preparation for the Series 3 exam and communication skill enhancement.
• Benefits of Being a Hurley Team Member: Enjoy health care, dental, vision, Health Savings Account, life and voluntary life insurance, disability insurance, paid time off, retirement savings, and professional development opportunities.
• Positive Work Environment: Collaborate with a supportive team that values integrity, innovation, and excellence.
• Student Opportunities: We’re proud to offer scholarships and internships for students.

Position Overview

Reports to: Support Team -Team Leader

Direct Reports:None

As a Client Relations Specialist, you will provide exceptional customer service and administrative support to help our Ag Risk-Marketing Consultants maximize their impact. Your role will involve assisting with commodity risk-management tasks, client financial assessments, data entry, and more. Success in this position requires strong communication skills, attention to detail, professionalism, integrity, and confidentiality.

Client Relations SpecialistKey Responsibilities

Administration

• Organize calendars and ensure Consultants stay on track with upcoming tasks.

• Serve as the primary contact for clients, handling inquiries and providing timely information.

• Assist with prospecting efforts, preparing letters, and creating supportive materials.

• Backup other office staff as needed and assist with trainingnew employees.

Marketing

• Maintain and update client data in our proprietary systems.

• Review client positions, assist with margin calls, and communicate with lenders.

• Collaborate with grain buyers to sell cash grain and monitor market trends.

• Support Consultants with placing futures and options orders and creating reports.

• Plan and coordinate events, presentations, and client meetings.

Client Documentation

• Prepare and update client reports, brokerage accounts, and financial records.

• Manage grain inventory and provide year-end tax projections when necessary.

Communication

• Demonstrate professional and customer-friendly phone etiquette in all client interactions.

• Effectively handle inbound and outbound calls, providing prompt and courteous assistance.

• Communicate complex information clearly and confidently to clients and team members.

Required Knowledge, Skills, & Abilities

Administration

• Strong interpersonal skills and a friendly, professional demeanor.
• Exceptional attention to detail and organizational skills.
• Takes initiative and works independently.
• Ability to manage multiple tasks efficiently.

Technical Skills

• Proficiency in Microsoft Office Suite
• Phone etiquette

Education & Experience

• High school diploma required; associate or bachelor’s degree preferred.

• At least one year of related experience is a plus.

Ready to Apply?

Join a company where your contributions make a difference! At Hurley & Associates Agri-Marketing Centers, you’ll enjoy a meaningful career with opportunities to grow and thrive. Apply today to become part of our mission-driven team.

Equal Opportunity Employer

Hurley & Associates is an Equal Opportunity Employer. We welcome applicants from all backgrounds and are committed to creating an inclusive environment for all employees.