As an Assistant Service Advisor at Quality Auto Group, you will be a vital member of our team in Englewood, NJ, supporting our service department by ensuring a seamless customer experience. You will work closely with senior advisors and technicians to assist customers with their automotive service needs, helping to coordinate appointments and communicate service updates effectively.
Responsibilities
- Assist customers in scheduling service appointments and answering basic inquiries.
- Support senior service advisors by gathering vehicle information and service history.
- Communicate service progress and updates to customers in a friendly and professional manner.
- Maintain accurate service records and support administrative tasks as needed.
- Coordinate with the service department to ensure timely and efficient workflow.
Requirements
- High school diploma or equivalent.
- Excellent communication and customer service skills.
- Ability to work effectively in a team environment.
- Basic computer skills and comfort using scheduling software.
- Previous experience in an automotive service environment is a plus but not required.
Benefits
- Competitive compensation of $20.00 per week, paid weekly.
- Opportunity for growth and development within Quality Auto Group.
- Supportive and collaborative work environment located in Englewood, NJ.
About the Company
Quality Auto Group is a trusted automotive service provider committed to delivering exceptional customer service and expert vehicle maintenance. Located in Englewood, NJ, we pride ourselves on quality workmanship, professional integrity, and a customer-first approach. Join our team and grow your career with us.
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