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Insurance Customer Service Rep / CSR

S&S Employment Partners

Des Moines, IA • $20.00 to $22.00 / hr • 10/30/2026

Job Description

Job Description

Our client is seeking an Insurance Customer Service Representative / CSR with experience in healthcare or health insurance to assist members.

This is a temporary-to-hire opportunity where you will earn up to $22.00 per hour based on your experience. You will work daytime hours Monday - Friday 8:00am to 5:00pm or 7:30am-4:30pm. Plus, enjoy good benefits once hired on permanently.

Some of your responsibilities as a CSR include:

  • Answering incoming calls
  • Maing outbound calls
  • Scheduling appointments
  • Documenting client information into database
  • Problem solving
  • Being a subject matter expert with insurance products

To qualify for the CSR position, you must have a customer service - call center background and the following:

  • High School Diploma, GED, or equivalent working experience
  • Knowledge of Windows PC applications
  • Ability to learn new computer systems
  • One (1) year of customer service experience and/or 1 year of office, call center, or phone support experience preferred

If you’re a motivated problem solver with ability to multi-task, then please submit your resume for immediate and confidential consideration.

We are an Equal Opportunity Employer.