Customer Service Representative

Responsibilities:

• Provide accurate information to customers on production, receipts, and material shipments.
• Maintain accurate inventories and identify and resolve inventory and reporting issues.
• Respond to customer inquiries professionally, timely, and accurately.
• Demonstrate teamwork, effective follow-up, and attention to detail.

Required Skills & Qualifications:

• Excellent oral communication and active listening skills.
• Ability to multitask, clarify issues, and provide customer-friendly service.
• Intermediate computer skills to enter, create, and edit data.
• Basic problem solving and decision making with strong attention to detail and organization.
• Knowledge of Microsoft Office, Outlook, and web browsers.
• High school diploma or equivalent. Previous administrative or customer accounts experience.

Preferred Skills:

• Experience with inventory coordination or order management.
• Experience supporting manufacturing or distribution operations.

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