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Job Title: Field Engineer
Location: Freeland, MI (Metro Area)
Duration: 15 months
Role Overview: We are seeking a Field Engineer to provide on-site laptop and desktop repair services across the metro area. This role requires reliable transportation and the ability to complete service requests in real time.
Responsibilities:
Perform break-fix repairs on laptops and desktops (hard drives, motherboards, keyboards).
Conduct unit swaps and repair/replace PC peripherals.
Close service tickets in the call management system using a company-provided phone.
Travel across the metro area to complete assigned service requests.
Skills & Experience:
Must have own reliable car and insurance.
1+ years of hands-on laptop/desktop repair experience.
Computer-building background preferred.
General knowledge of PC hardware/software and Microsoft applications.
Ability to resolve basic technical issues independently.
Must be able to pass background and client clearance checks.