Job Description
We are looking for a Systems Administrator to provide reliable technical support and infrastructure administration for a growing manufacturing organization in Rochester, New York. This Contract position is ideal for a hands-on IT specialist who enjoys solving complex issues, supporting end users, and improving system performance across multiple locations. The role offers broad exposure to server environments, cloud services, desktop support, and network-connected business systems in a fast-moving operational setting.
Responsibilities:
• Manage daily administration of core IT infrastructure, ensuring systems remain stable, secure, and available for business operations.
• Provide responsive technical assistance to employees by diagnosing and resolving issues involving devices, operating systems, applications, and connectivity.
• Deploy, configure, and maintain servers, endpoint technology, and business software to support evolving operational needs.
• Monitor environment health, investigate recurring incidents, and determine root causes to reduce downtime and improve reliability.
• Maintain backup, recovery, and failover processes to protect business data and support continuity planning.
• Produce clear technical documentation, support procedures, and end-user guidance to improve consistency and knowledge sharing.
• Partner with internal teams and external service providers to deliver technology support across multiple sites.
• Participate in after-hours or weekend support when required to address critical issues or scheduled maintenance activities.• At least 3 years of experience in systems administration and end-user IT support within a business environment.
• Practical expertise with Windows 10, Windows 11, and Windows Server platforms from 2012 R2 through 2022.
• Hands-on experience with Active Directory, Microsoft 365, Microsoft Entra ID, and Microsoft Azure administration.
• Working knowledge of PowerShell for automation, configuration, or troubleshooting tasks.
• Solid understanding of networking fundamentals and structured problem-solving for technical issue resolution.
• Experience supporting cloud or virtualized environments, including platforms such as AWS, Azure, or VMware.
• Strong communication, organization, and customer support skills with the ability to manage multiple priorities effectively.
• Ability to work occasional evenings or weekends and travel up to 10% as needed.
