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Account Associate - State Farm Agent Team Member

Andrew Anderson - State Farm Agent

Signal Mountain, TN 37377 • $45,000 to $85,000 / yr • 11/1/2026

Job Description

Job Description
Benefits:
  • Competitive salary
  • Bonus based on performance
  • Paid time off
  • Profit sharing
  • Training & development

Licensed Insurance and Financial Services Rep

ROLE DESCRIPTION:
As Account Associate for our office, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Help retain and grow an established book of business
  • Assist customers with policy changes and inquiries.
  • Go above and beyond for each customer
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
  • Acquire and onboard new customers
  • Hark, sometimes stressful, fast paced work with competency to learn, understand, and explain a wide range of topics to customers
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • Must obtain insurance licenses
  • Multi-tasking skills
  • Must be hard working, have an inner drive to succeed, open to learn and ability to take constructive critism
Upward Mobility & Advancement:
  • Further Licensing Available(if desired to advance yourself) such as sponsorship for
    • Series 6, 63, 65
  • Potential to advance within Management
  • Potential to be put in State Farm's system to possibly obtain your own office
Compensation:
  • Average for my office is 57k
  • The opportunity is there to make much more for someone who can maximize their time while at work
What you Get:
  • As long as you're reliable the majority of the time and take the position seriously, there's not a point system. If you have to miss a day or come late or leave early, no issue.
  • Your own office within the office
  • Other benefits based on tenure