Infrastructure Sales Coordinator
About the Role
The Infrastructure Sales Coordinator is the link between our sales team and our construction and installation crews. You will keep sales activity moving smoothly from first bid to completed install by coordinating bids, contracts, project details, and customer communication. This role is ideal for an organized, detail-minded person who enjoys working with many teams and keeping projects on track.
Key Responsibilities
Sales Support and Bids
- Track, and follow up on bids and proposals for residential, commercial, HOA, and builder projects.
- Coordinate with engineering and project managers to confirm scope, cost, and timelines before bids go out.
- Maintain accurate records of leads, quotes, and signed projects in our sales and project systems.
Sales-to-Construction Hand-Off
- Own the hand-off of sold projects to operations, construction, and scheduling, making sure all details travel with the job.
- Add new projects to project management and accounting tools and keep them updated.
- Confirm service availability and build status with the engineering and construction teams before promising installation dates.
- Keep build timelines and passings information current for the sales team.
Construction
- Prepare contracts and agreements, and track them through signature.
- Permitting
- Assist with labor & job costing
- assist with government project tracking
Scheduling and Customer Communication
- Work with sales and install teams to schedule customer installs and reduce wait times.
- Communicate schedule changes, delays, and next steps to customers and internal teams.
Builders, HOAs, and Partners
- Work alongside our outreach and business development department.
- Support relationships with builders, developers, HOAs, and local partners by tracking requirements, deadlines, and agreements.
- Coordinate with outside contractors and agencies on documentation and project details.
Reporting and Process Improvement
- Track weekly numbers such as leads, signups, scheduled installs, and completed installs.
- Prepare regular reports for leadership and flag bottlenecks or risks early.
- Suggest and help carry out improvements to hand-off and scheduling processes.
Qualifications
Required
- 2+ years of experience in sales support, project coordination, operations, or a similar role.
- Strong organization and attention to detail, with the ability to juggle many projects at once.
- Clear written and verbal communication skills.
- Comfort with spreadsheets and business software, and the ability to learn new systems quickly.
- Reliable, professional, and able to work well with field crews, office staff, and customers.
- Google Drive, Microsoft 365, AI Tools such as Claude, ChatGPT, and Gemini.
Preferred
- Experience in fiber, telecom, utilities, construction, or infrastructure.
- Construction experience a plus but not required.
- Familiarity with project management tools (such as ClickUp), billing or CRM systems, and mapping or design tools.
- Understanding of bids, contracts, and construction timelines.
- Experience supporting government-funded or grant-funded projects.
Skills and Traits
- Self-starter who takes ownership and follows through.
- Calm and flexible when schedules and priorities change.
- Collaborative, with a customer-first attitude.
- Strong time management and the ability to meet deadlines.
- Critical thinking and problem-solving skills
Working Conditions
- Primarily office-based, with occasional visits to job sites, so a valid driver's license is needed.
- Standard business hours, with occasional flexibility during busy build seasons.
Compensation and Benefits
- Pay range: $47,840 - $55,000 per year DOE
- Benefits: health, retirement, paid time off, sick time.
