Neonatal Program Manager RN

Baylor Scott and White Medical Center Frisco at PGA Parkway

Join us in an extraordinary opportunity to be at the forefront of our new hospital in Frisco, Texas. As we opened our doors in July 2025, you’ll play a pivotal role in continuing to shape the future of healthcare in our community.

Our new facility, spanning 340,000 square feet, introduces a state-of-the-art facility, tailored to accommodate the evolving needs of our rapidly growing population. Among its highlights, the facility houses crucial departments such as emergency, inpatient, procedural, and women and children.

Apply today and join a growing team dedicated to bringing an elevated level of care to the rapidly growing North Texas area!

Unit: NICU

Work Status/Schedule: FT Days, M-F with flexibility

Required Experience: 5 years of NICU RN experience

Preferred Experience: Program Manager, Quality, Supervisor/Manager, Educator roles

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

As a Neonatal/Maternal Program Manager RN, you will supervise care for newborns and mothers. This involves overseeing patient care from admission to discharge. You play a key role in the Quality Assurance and Performance Improvement program. You will assist the Medical Director with creating policies, training staff, and participating in QAPI activities. You will help with neonatal and maternal QAPI meetings regularly. Your role includes aligning program phases: investigation, planning, implementation, testing, education, support, and quality management.

• You will use communication skills to motivate and guide others to achieve goals at work.
• You will update key stakeholders, like Patient Safety Councils, Chief Medical Officers, and Executive Directors, regularly.
• Your role involves working side by side with relevant departments to craft effective marketing and communication plans.
• You must keep detailed records. This includes roadmaps, timelines, meeting minutes, and training tools used in the program.
• You will oversee the daily operations of the program to ensure efficiency and productivity.
• You must make sure services are timely, accurate, effective, affordable, and follow policies and practices.
• You will set up area-specific policies and procedures that promote and advance priorities.
• You are expected to deliver timely and accurate financial, statistical, and tracking reports along with necessary interpretations.
• Your responsibilities include making sure that necessary records are created and maintained as required by regulatory policies and procedures.
• You will assist directors with budget planning, scheduling, and meeting planning.

• Understanding and knowledge of standard procedures related to nursing and patient care are crucial.
• Knowing laws, rules, regulations, and certification guidelines is necessary. Familiarity with department standards and nursing protocols is vital for relevant assignments.
• Understanding medical terms, methods, and practices for health, illness, and medication use is very useful.
• Knowledge of common medications, dosages, effects, and risks is also valuable.
• An ability to engage with a wide array of people is central to this role.
• Critical thinking skills and problem-solving ability are also required.
• Proficiency in giving respectful care to diverse patients is important. This involves creating, evaluating, and adjusting care plans.
• Experience in managerial, clinical, and/or technical program support or management is a must.
• A Master's degree is preferred.

We believe that all people should feel welcomed, valued and supported.

Qualifications

• Bachelor's degree for this role.
• Your major field of study should be Nursing.
• At least (5) five years of relevant experience to the position.
• Registered Nurse license (RN)