Job Title: Transaction Processing Associate
Locations: 301 S JK Powell Blvd, Whiteville, NC 28472
Job Type: Contract - 6 months
Description:
We are seeking a Transaction Processing Associate to join our dynamic team. The ideal candidate will have strong experience in high-volume document imaging, scanning operations, indexing, validation, and exception resolution and a proven ability to meet production targets for image quality, accuracy, and turnaround time while maintaining document confidentiality.
Responsibilities:
- Prepare and organize documents for scanning, including removing fasteners and maintaining batch integrity.
- Operate high-volume scanners and imaging software to capture documents accurately and efficiently.
- Review scanned images for clarity, completeness, orientation, sequence, and correct issues through rescans or edits.
- Index and validate images and related data in accordance with client procedures.
- Reconcile batches, resolve scanning and indexing exceptions, and escalate equipment or system issues when appropriate.
- Perform routine scanner cleaning and basic troubleshooting to support continuous production.
- Maintain document confidentiality, secure handling, batch control, and chain-of-custody requirements.
Required Skills & Qualifications:
- Proficiency operating high-speed document scanners and imaging software.
- Knowledge of document preparation, indexing, image validation, and batch reconciliation.
- Ability to identify image-quality issues and take corrective action.
- Strong attention to detail and commitment to accuracy and quality standards.
- Ability to manage multiple priorities and meet production deadlines.
- Basic troubleshooting skills for scanning equipment and imaging applications.
- Understanding of document confidentiality and information-security requirements.
- Effective written and verbal communication skills.
Preferred Skills:
- Two or more years in document imaging, transaction processing, or records management.
- Experience with high-volume scanning equipment and imaging software in a production environment.
Education & Experience
- High school diploma or GED required. Two or more years of experience in document imaging, transaction processing, records management, or a related production environment preferred. An equivalent combination of education and relevant work experience may be considered.
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