Maintenance Manager

Job Title: Facilities Director

Job Description

The Director of Facilities oversees the daily operations, maintenance, and housekeeping functions of a residential social services facility, ensuring the building remains safe, functional, clean, and well-maintained for residents, staff, and visitors. This role combines strategic facilities management with a hands-on approach, partnering closely with sr leadership to develop and implement facility improvement initiatives, support long-term planning, and maintain high standards of building operations within a residential and community-focused environment.

Responsibilities

• Oversee the daily operations and maintenance of the facility, ensuring all building systems and services operate efficiently and reliably.
• Conduct daily walkthroughs of the building to identify maintenance concerns, safety hazards, and opportunities for improvement.
• Coordinate and supervise general building maintenance, repairs, painting, and other facility-related projects.
• Take a hands-on approach when needed by assisting with minor repairs, painting, and general maintenance tasks.
• Manage preventative maintenance activities to minimize equipment downtime and enhance overall building reliability.
• Respond promptly to urgent maintenance needs and coordinate timely resolutions to protect resident and staff safety and comfort.
• Maintain a clean, safe, and welcoming environment for residents, employees, and visitors at all times.
• Provide direct leadership and oversight to managers responsible for maintenance and housekeeping operations.
• Supervise a maintenance team and ensure they follow established procedures, quality standards, and safety protocols.
• Manage housekeeping operations supported by contracted personnel, ensuring consistent cleanliness and presentation throughout the facility.
• facilities leadership by providing regular updates on facility conditions, staffing, and maintenance activities.
• Foster a collaborative, accountable, and hands-on team environment that promotes communication, reliability, and continuous improvement.
• Ensure maintenance and housekeeping teams consistently meet organizational expectations for quality, responsiveness, and professionalism.
• Oversee outsourced housekeeping services and ensure contractors meet established performance and cleanliness standards.
• Coordinate with external vendors and service providers for specialized maintenance, repairs, and facility improvements.
• Monitor contractor performance, ensuring projects are completed efficiently, safely, and in accordance with organizational standards.
• Partner with leadership to develop and implement facility improvement initiatives that enhance safety, comfort, and operational efficiency.
• Evaluate existing maintenance and housekeeping processes and recommend operational improvements.
• Support long-term facility planning, including preventative maintenance programs and infrastructure improvements.
• Balance strategic planning responsibilities with active involvement in daily facility operations to ensure alignment between vision and execution.
• Identify opportunities to improve operational efficiency, service delivery, and overall building performance.

Essential Skills

• Proven experience in facilities management within residential properties, apartment complexes, multifamily housing, or similar facilities.
• Experience managing facilities with approximately 90 residential units or more.
• Demonstrated ability to oversee maintenance and housekeeping operations, including direct supervision of internal staff and contracted personnel.
• Strong leadership skills with the ability to foster a collaborative, accountable, and hands-on team environment.
• Ability to balance strategic planning with active involvement in daily facility operations.
• Experience overseeing outsourced housekeeping services and ensuring contractors meet performance and cleanliness standards.
• Proficiency in facility management practices, including preventative maintenance, building operations, and infrastructure improvements.
• Hands-on skills in facilities maintenance, including basic plumbing, electrical, HVAC, and general repair work.
• Experience with vendor management and coordination of external service providers for specialized maintenance and repairs.
• Ability to conduct facility walkthroughs, identify safety hazards, and implement corrective actions.
• Strong organizational and time management skills to manage multiple projects, priorities, and urgent maintenance needs.
• Effective communication skills to provide clear updates to leadership and coordinate with internal teams and external vendors.

Additional Skills & Qualifications

• Bachelors degree in Facilities Management, Construction Management, Engineering, or a related field is preferred.
• Experience working within nonprofit organizations, social services, supportive housing, or community-based facilities is highly beneficial.
• Veterans are highly encouraged to apply!
• Experience as a Facilities Manager, Maintenance Manager, or Facilities Director in a residential or community setting.
• Ability to evaluate and improve maintenance and housekeeping processes for greater efficiency and service quality.
• Comfort with both strategic facilities planning and hands-on maintenance work.
• Demonstrated ability to manage contracted housekeeping personnel and ensure adherence to organizational standards.
• Capacity to support long-term facility planning, preventative maintenance programs, and infrastructure improvements.
• Strong problem-solving skills and the ability to respond effectively to urgent maintenance issues.

Why Work Here?

leadership, have a significant voice in shaping facility improvements, and work within a culture that values accountability, teamwork, and hands-on engagement. The role provides a blend of strategic influence and practical involvement, allowing you to see the tangible results of your work in a well-maintained, welcoming setting.

Work Environment

The work environment centers on a residential social services facility with approximately 90 or more units, combining living spaces with shared areas for residents, staff, and visitors. The Facilities Director works on-site, actively engaging in building walkthroughs, overseeing maintenance activities, and coordinating housekeeping services. The role involves regular interaction with internal maintenance staff and contracted housekeeping teams, as well as external vendors and service providers for specialized work. The facility operates continuously, requiring responsiveness to urgent maintenance needs and a consistent focus on safety, cleanliness, and comfort. Work includes exposure to typical building systems such as plumbing, electrical, and HVAC, and may involve hands-on tasks such as minor repairs and painting. Attire is professional and practical, suitable for both office-based planning and occasional physical maintenance work within the facility.

This is a Permanent position based out of Boston, MA.

The pay range for this position is $105000.00 - $120000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits Include: Medical insurance through Blue Cross Blue Shield. Employer contribution covering approximately 80% of medical insurance premiums. Deductible reimbursement benefit (approximately 50%, subject to plan terms). Medical benefits available without a waiting period. 403(b) retirement plan with no initial enrollment waiting period. Eligibility for a 5% employer retirement match after one year of employment. 11 paid holidays annually. Vacation benefits, including an additional week after five years of service, subject to company policy.

This is a Permanent position based out of Boston, MA.

This position is anticipated to close on Nov 17, 2026.

This is a fully onsite position in Boston,MA.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.