Agent Support Representative / Agent Customer Service Associate:
Compensation: $41,026 – $50,254 per year plus a 5% target performance bonus
Responsibilities: Handle inbound calls and emails from agents and Independent Marketing Organizations (IMOs), manage licensing and contracting processes, and provide product support.
Responsibilities: Serve as the primary point of contact for life insurance and annuity policyholders, answering inquiries and processing policy transactions.
Key Benefits & Perks
Comprehensive paid training (no prior insurance experience required for entry-level call center roles)
Paid time off (3+ weeks) and 11 paid holidays
Flexible health benefits and 401(k) with company match
Tuition reimbursement and ongoing talent development