Porter

Job Title: Porter

Reports To: Back of House (BOH) Manager

About Us

Nick's Fish House is a Baltimore favorite, known for serving up fresh seafood, regional specialties, and the best-steamed crabs in town. Located on the beautiful waterfront at the Baltimore Peninsula, we offer a lively and welcoming atmosphere where guests can enjoy everything from our famous crab cakes to signature cocktails like the Orange Crush.

At Nick's, we take pride in creating exceptional dining experiences, and that starts with an incredible team. Whether you're serving guests on our spacious waterfront deck, crafting delicious dishes in the kitchen, or leading operations behind the scenes, every role is essential to our success. If you're passionate about hospitality, teamwork, and great food, we'd love to have you on board!

Position Summary

The Porter plays an essential role in maintaining the cleanliness, safety, and overall appearance of Nick's Fish House. This position supports both Front of House and Back of House operations by ensuring dining areas, restrooms, walkways, outdoor spaces, and service areas remain clean, organized, and guest-ready at all times.

As a Porter at Nick's, you'll help create a positive first impression for every guest by maintaining a clean and welcoming environment while supporting the team wherever needed.

If you're dependable, take pride in your work, and enjoy contributing behind the scenes to a great guest experience, we'd love to have you on our team!

Team Service: A Culture of Collaboration

At Nick's Fish House, teamwork isn't just encouraged-it's essential to who we are. Every guest's experience is a shared responsibility, and we work together to ensure outstanding hospitality at all times.

Regardless of your role, you'll be part of a team-service approach, which means:

• Supporting colleagues by assisting where needed to create a seamless guest experience.
• Prioritizing communication and collaboration to keep operations running smoothly.
• Taking initiative and stepping in to help teammates, knowing they'll do the same for you.
• Maintaining a positive, guest-focused attitude that reflects our commitment to Excellence, Teamwork, and Respect.

No matter your title, we believe in lifting each other up and delivering exceptional service as a team-because that's what makes Nick's a great place to work.

Essential Duties & Responsibilities

• Maintain cleanliness throughout the restaurant, including dining areas, patios, restrooms, entrances, walkways, and service stations.
• Sweep, mop, vacuum, and remove trash and recycling throughout the facility.
• Clean and sanitize restrooms regularly to ensure a positive guest experience.
• Assist with setting up and breaking down outdoor dining areas, events, and special functions as needed.
• Monitor and replenish restroom and cleaning supplies.
• Maintain cleanliness of parking areas, sidewalks, docks, and exterior guest spaces.
• Assist with unloading deliveries and transporting supplies throughout the restaurant.
• Respond promptly to spills, safety hazards, and cleanliness concerns.
• Support Front of House and Back of House teams with miscellaneous tasks as assigned.
• Work as part of a team-service approach, collaborating with colleagues to maintain a stress-free and engaging work environment.
• Maintain a positive attitude and professional demeanor, embodying Nick's values of Excellence, Teamwork, Respect, and Accountability.