We are seeking a motivated and personable Customer Account Representative to join our growing team in Greenville, SC. This position is ideal for individuals who enjoy working with people, building professional relationships, and contributing to a positive customer experience.
As a Customer Account Representative, you will work with customers to provide information about products and services, assist with account-related needs, and support customer engagement initiatives. We are looking for someone who communicates confidently, enjoys a collaborative environment, and is eager to develop professionally.
Previous experience is not required. We provide structured training and ongoing support to help individuals become confident and successful in their roles.
Key Responsibilities
- Build and maintain positive relationships with new and existing customers.
- Assist customers with product information, service options, and account-related questions.
- Represent client products and services through professional customer interactions.
- Support customer acquisition, account growth, and retention initiatives.
- Communicate effectively to understand customer needs and recommend appropriate solutions.
- Collaborate with team members to achieve individual and team performance goals.
- Maintain accurate customer information and provide updates as needed.
- Participate in ongoing training and professional development.
Qualifications
- Strong communication and interpersonal skills.
- Positive attitude and willingness to learn.
- Professional and customer-focused approach.
- Ability to work effectively in a team environment.
- Strong organizational and problem-solving skills.
- Comfortable engaging with customers in person.
- Dependable, adaptable, and motivated to achieve goals.
- Previous experience in customer service, hospitality, retail, or sales is helpful but not required.
What We Offer
- Comprehensive onboarding and hands-on training.
- Supportive and collaborative team environment.
- Ongoing coaching and professional development.
- Opportunities to expand customer relations and account management skills.
- Performance-based incentives and earning opportunities.
- Opportunities for increased responsibilities based on performance.
Compensation & Schedule
- Annual compensation range: $55,000–$75,000.
- Full-time position based in Greenville, SC.
- In-person work environment.
- Additional performance-based compensation opportunities, where applicable.
Apply Today
If you are a motivated individual who enjoys working with people, developing new skills, and contributing to a team, we encourage you to apply for our Customer Account Representative position.
We look forward to learning more about you!
