Pump Service Center Supervisor – Industrial Pumps / Rotating Equipment Repair & Service
An established industrial pump repair and service company located in the Pontiac, MI area is currently seeking an experienced Pump Service Center Supervisor for a full-time, Direct Hire opportunity with their team. This is an exciting opportunity for a hands-on Supervisor with a strong background in industrial equipment repair, service operations, and team leadership who is looking for an opportunity to manage and grow a service center.
The Pump Service Center Supervisor will be responsible for overseeing daily repair shop operations, managing personnel, ensuring customer satisfaction, and driving profitability. The facility specializes in the repair and service of industrial pumps, motors, vacuum pumps, blowers, compressors, and related rotating equipment.
Pump Service Center Supervisor compensation is anticipated to be between $35-$38/hour, based on each candidate's experience and qualifications. All well-qualified candidates will be considered regardless of salary requirements. This is a full-time, salaried management position.
Qualified Pump Service Center Supervisors will have most, if not all, of the following skills and experience:
- 5+ years of experience supervising a multi-faceted industrial repair, maintenance, or service operation is highly preferred.
- Previous experience managing a repair shop or service center with 10 or more employees is strongly preferred.
- Experience with industrial pumps, rotating equipment, motors, compressors, vacuum pumps, blowers, or similar industrial machinery is highly desirable.
- Strong understanding of industrial equipment repair processes, shop operations, maintenance procedures, quality control, and equipment testing.
- Experience managing daily repair shop activities, including scheduling, workflow, resource allocation, and project completion.
- Strong customer service skills with experience managing customer relationships, resolving service issues, and ensuring projects are completed on time.
- Experience implementing and maintaining shop safety programs, conducting safety meetings, and ensuring a safe working environment.
- Ability to evaluate machinery, equipment, and tooling needs while coordinating preventive maintenance and equipment improvements.
- Strong computer skills, including Microsoft Office and experience working with enterprise software systems. SAP experience is a plus.
- Excellent communication, organizational, leadership, and problem-solving skills.
- Must be able to manage multiple projects, establish priorities, and maintain productivity in a fast-paced repair environment.
- A technical degree or equivalent education is beneficial but not essential. Relevant industrial repair, service center management, and leadership experience will be strongly considered.
- Must be authorized to work in the United States.
- Must be able to complete standard pre-hire checks, including background checks, drug screens, and references, as required by the employer.
