Plant Quality Supervisor
Location: Dallas, Georgia
Work Arrangement: Onsite
Position Type: Direct Hire Opportunity
Salary: $100,000–$125,000 annually
Position Summary
- The Plant Quality Supervisor is responsible for leading and supporting all quality assurance and quality control activities within the manufacturing facility. This role ensures products consistently meet customer specifications, regulatory requirements, and company quality standards while driving continuous improvement throughout the operation.
- The successful candidate will provide leadership to quality personnel, oversee laboratory and inspection activities, coordinate corrective actions, and serve as the primary quality champion for the plant. This position requires a strong presence on the manufacturing floor and is expected to spend approximately 60% of the workday supporting production operations, quality initiatives, and process improvements.
Key Responsibilities
Quality Assurance & Compliance
- Ensure incoming materials, in-process products, and finished goods meet or exceed customer quality requirements.
- Monitor and maintain compliance with established quality systems, procedures, and customer specifications.
- Conduct routine plant inspections to verify adherence to quality standards and best practices.
- Coordinate and support internal, customer, and third-party audits.
- Respond to audit findings and ensure timely implementation and closure of corrective actions.
- Ensure inspection and testing procedures are followed and remain effective.
- Review and approve product qualifications, process validations, and specification documentation.
- Coordinate mock recalls and document results.
- Maintain compliance with customer-specific quality requirements and industry standards.
Continuous Improvement
- Partner with plant leadership to develop and implement quality, productivity, and cost-improvement initiatives.
- Lead quality improvement efforts throughout the facility.
- Track, analyze, and report key quality metrics and performance indicators.
- Identify opportunities to improve manufacturing processes, eliminate defects, and reduce waste.
- Promote a culture of quality and continuous improvement across all departments.
Laboratory & Inspection Management
- Supervise quality laboratory operations and testing activities.
- Ensure all testing and inspection procedures are completed according to established protocols.
- Manage calibration, verification, and maintenance programs for laboratory and testing equipment.
- Oversee receiving, in-process, and final inspections.
- Ensure laboratory resources are properly trained, deployed, and available to support production needs.
- Maintain accurate testing, inspection, and quality documentation records.
Customer & Supplier Quality Support
- Investigate and respond to customer complaints and quality concerns.
- Support root-cause analysis and corrective action activities.
- Communicate supplier quality issues to Purchasing, Receiving, and other appropriate departments.
- Coordinate communication of approved corrective actions to customers when required.
- Foster strong relationships with customers and internal stakeholders to ensure quality expectations are met.
Leadership & Team Development
- Supervise quality technicians, laboratory personnel, and other assigned team members.
- Identify employee training and development needs.
- Provide coaching, mentorship, and technical leadership to quality staff.
- Participate in employee performance evaluations and performance improvement initiatives.
- Promote a positive, safety-focused, and accountable work environment.
Additional Responsibilities
- Document management review meetings and quality performance reports.
- Compile and analyze quality data for monthly management reviews.
- Perform other duties and special projects as assigned by plant leadership.
Qualifications
Required
- Minimum 3-5 years of experience in a manufacturing quality assurance or quality control environment.
- Previous supervisory, lead, or management experience.
- Strong knowledge of quality systems, audits, inspections, corrective actions, and continuous improvement methodologies.
- Ability to analyze data, identify trends, and implement effective solutions.
- Proficient computer skills, including Microsoft Office applications.
- Strong written and verbal communication skills.
Preferred
- Two years of laboratory testing or quality laboratory experience.
- Associate's degree or higher in Quality, Engineering, Manufacturing, Industrial Technology, or a related field.
- Experience with ISO, GMP, SQF, or other formal quality management systems.
- Experience supporting customer audits and supplier quality initiatives.
Leadership & Collaboration
- The Plant Quality Assurance Supervisor serves as a key member of the plant leadership team and works closely with Production, Engineering, Operations, Purchasing, Materials, and Technical departments to ensure the highest levels of product quality and process performance.
- Success in this role requires strong leadership, effective communication, problem-solving abilities, and a commitment to continuous improvement. The ideal candidate will be highly visible on the production floor, proactively working with supervisors and employees to drive quality excellence, improve operational performance, and enhance customer satisfaction.
Equal Employment Opportunity Commission (EEOC) Statement
Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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