Join our growing services team! We are immediately hiring 50 Client Support Professionals to deliver world-class service to our account holders.
In this role, you will handle inbound calls in a fast-paced contact center environment. You will assist clients with website/mobile app navigation, cash management products, and general account inquiries.
What We Offer
- Immediate Hiring: 50 open positions with fast-tracked interview processes.
- Career Growth: Designed for professional, career-driven individuals.
- Structured Schedules: 8-hour shifts on a 3-month predictable rotation schedule.
What You Will Do
- Resolve client inquiries regarding financial accounts, mobile apps, and online banking with high accuracy.
- Multi-task efficiently by navigating software systems while speaking with clients.
- Meet key performance metrics focused on service quality and efficiency.
- Collaborate daily within a fast-paced, energetic team environment.
Position Requirements
To be considered, you must meet at least one (1) of the following criteria:
- A completed College Degree OR
- Previous contact center/call center experience
Additional Requirements:
- Strong aptitude for multitasking and adapting quickly to changes.
- High level of professionalism and a commitment to top-tier customer service.
Shift & Location Logistics
- Position Type: 100% Onsite
- Hours: Full-time, 8-hour shifts.
- Operational Window: Shifts fall between 6:00 AM and 10:00 PM (3 total shift variants).
- Rotation: Shifts rotate once every 3 months.
