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Promotional Customer Service Representative - Entry Level

IB Collective Co.

Meridian, ID 83646 • $67,000 to $87,000 / yr • 11/6/2026

Job Description

Job Description

We’re hiringPromotional Customer Service Representativesto supportlive events, grassroots outreach, and face-to-face marketing initiativesfor cause-driven campaigns. Whether you're looking to kickstart your career or pivot into something more meaningful, this is your opportunity to grow with a purpose-driven team.

What You’ll Do

As aPromotional Customer Service Representative, you’ll be on the front lines ofpublic-facing events, engaging with community members to share campaign messages, distribute materials, and create positive brand experiences.

Key responsibilities include:

  • Represent nonprofit and ethical brand campaigns atlive events and promotional activations

  • Answer questions and share information aboutcampaigns, services, and community initiatives

  • Assist withevent setup, logistics, registration, and promotional material distribution

  • Collaborate withmarketing and outreach teamsto ensure smooth event execution

  • Gather customer feedback, track interactions, and offer improvement suggestions

  • Troubleshoot on-site challenges with professionalism and a solution-oriented mindset

  • Deliverfriendly, enthusiastic, and professionalcustomer service at every interaction

Who We’re Looking For

We're seeking candidates who bringenergy, empathy, and strong communication skillsexperience is helpful, but not required.

You’re a great fit if you:

  • Communicate clearly and confidently inboth verbal and writtenformats

  • Have acustomer-first mindsetand a warm, engaging personality

  • Stay organized and handle multiple tasks in dynamic settings

  • Arereliable, proactive, and eager to learn new skills

  • Thrive in bothindependent and team-basedenvironments

  • Are available forweekend and some evening shiftsas needed

  • Are18+and legally authorized to work in the U.S.

Preferred (but not required):

  • Previous experience incustomer service, retail, hospitality, or event support

Why Join the Team?
  • Immediate startwithpaid trainingprovided

  • Competitive base pay+weekly performance bonuses

  • Rapidcareer growth into leadership, coordination, or account management roles

  • Flexible scheduling to supportwork-life balance

  • Work onmission-driven campaignsthat create a real impact

  • Join acollaborative, supportive teamthat values your success

  • Gain hands-on experience incustomer service, promotions, marketing, andevent management

Perfect For:
  • Entry-level job seekers looking forexperience in events, outreach, or marketing

  • Individuals fromretail, hospitality, food service, or similar backgrounds seeking a meaningful career pivot

  • Recent graduates or career changersinterested in public engagement and nonprofit campaigns

  • People passionate aboutcommunity impact, communication, and personal growth

Apply Now – Start Making a Difference

If you're ready to build a career that combinescommunity connection, professional growth, and purpose, we want to hear from you.