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General Application

Retail Control Systems Inc

Lebanon, NH 03766-1357 • 11/6/2026

Job Description

Job Description
About Retail Control Systems (RCS)

Founded in 1987, RCS specializes in retail management software and hardware solutions. RCS has built a reputation for finding specialized business management solutions that help businesses gain complete control over their operations and finances. From daily sales management to inventory control, RCS has the experience and expertise across the full range of retail industries to meet the unique needs of any business. RCS has been providing superior customer service, exceptional quality, and innovation to the retail community for over 35 years.

We pride ourselves on cultivating a fun, energetic, collaborative, and hard-working environment where great people thrive.

Our Core Values

In order to contribute to RCS's award-winning sales and customer service, all employees live by our Core Values:

  • Do the right thing
  • Be fun to work with
  • Take ownership
Position Overview

Don't see an open role that aligns perfectly with your background? We are always seeking talented, driven, and positive individuals to join the RCS team!

By submitting a General Application, your resume and qualifications will be entered into our active candidate database. When new opportunities arise that match your skill set and experience, our talent team will reach out to connect.

Areas of Future Opportunity

We regularly hire for roles across several core operational and customer-facing teams:

Functional Areas:

Technical Support & Engineering

Troubleshooting POS hardware/software, server infrastructure, networking, and customer technical environments.

Consulting & Implementation

Onboarding new customers, managing system deployments, configuring POS software, and conducting user training.

Operations & Administration

Supporting day-to-day office logistics, administrative functions, HR, and payroll operations.

Sales & Business Development

Advising potential retail clients, presenting tailored POS solutions, and building long-term industry relationships.

General Qualifications & Competencies

While specific requirements vary by role, ideal candidates generally exhibit:

  • Values Alignment: Strong alignment with RCS Core Valuesacting with integrity, bringing enthusiasm to the workplace, and taking initiative.
  • Communication: Exceptional written and verbal communication skills with an approachable, collaborative style.
  • Problem-Solving: Strong critical thinking abilities, attention to detail, and a proactive approach to resolving challenges.
  • Industry Familiarity: Relevant experience or interest in retail technology, technical support, SaaS/cloud solutions, or business consulting is highly desirable.
  • Adaptability: Comfort working independently and collaboratively within dynamic team settings.
Work Environment & Benefits
  • Flexible Work Arrangements: Opportunities available for full remote, hybrid, or office-based work within the U.S., depending on business needs and role accountabilities.
  • Comprehensive Benefits Package: Eligible full-time employees receive competitive medical, dental, vision, life insurance, 401(k) with company contribution, and generous PTO/CTO plans.
  • Positive Culture: A welcoming team environment that emphasizes work-life harmony, personal development, and shared success.