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Event Customer Service Representative

Customer Service

Virginia Beach, VA • 11/6/2026

Job Description

Job Description

Do you enjoy meeting new people, providing great customer service, and being part of exciting events? We are looking for friendly, energetic, and dependable individuals to join our Event Customer Service Team!

As an Event Customer Service Representative, you will play an important role in creating a positive and memorable experience for guests at a variety of events. Whether greeting guests, answering questions, assisting with event activities, or providing general support, you'll help ensure every guest feels welcome and taken care of.

No extensive experience required! We welcome individuals with a positive attitude, great communication skills, and a willingness to learn.

What You'll Do
  • Welcome and greet guests with a friendly, positive attitude.
  • Answer guest questions and provide helpful information.
  • Assist with guest check-in, registration, and ticketing.
  • Provide directions and help guests navigate event spaces.
  • Assist with event setup, organization, and breakdown as needed.
  • Help resolve guest concerns in a professional and courteous manner.
  • Support event staff and management to ensure smooth event operations.
  • Create a fun, welcoming, and enjoyable atmosphere for attendees.
What We're Looking For
  • Friendly, outgoing, and customer-focused individuals.
  • Strong communication and interpersonal skills.
  • Dependable, punctual, and professional.
  • Ability to work well with a team.
  • Positive attitude and willingness to learn.
  • Comfortable interacting with people from diverse backgrounds.
  • Previous customer service, hospitality, retail, or event experience is a plus, but not required.
Why Join Our Team?
  • Flexible scheduling and event-based opportunities.
  • Competitive pay.
  • Fun and exciting work environments.
  • Opportunities to meet new people and build connections.
  • Gain valuable customer service and event experience.
  • Great opportunity for students, recent graduates, and individuals seeking additional income.
  • Training and guidance provided.
Work Environment

Positions may be available at concerts, festivals, sporting events, corporate functions, community events, conventions, and other special occasions.

Schedules may include weekdays, evenings, weekends, and holidays depending on event needs.

Ready to Join the Team?

If you're enthusiastic, enjoy working with people, and want to be part of exciting events, we'd love to hear from you!

Apply today! No extensive experience necessary. Bring your positive attitude, and we'll help you get started!