I have an opening for a Software Asset Management Lead to join one of our enterprise level organizations in the Greater Hartford area.
In this role, you will work within a ServiceNow environment managing the full SAM lifecycle.
Responsibilities:
- Manage the organization's software asset lifecycle, including software inventory, license tracking, entitlement management, compliance monitoring, and asset reconciliation.
- Monitor and maintain software license compliance to ensure accurate allocation, utilization, and adherence to contractual agreements and organizational policies.
- Develop, implement, and promote software asset management strategies, policies, procedures, and best practices to improve governance, operational efficiency, and cost optimization.
- Partner with IT, procurement, business stakeholders, and application owners to maintain the accuracy, integrity, and completeness of enterprise asset repositories, including the Configuration Management Database (CMDB).
- Maintain a comprehensive inventory of software assets, including application versions, license entitlements, deployment records, ownership, and usage metrics.
- Conduct periodic software asset audits, database reviews, and license reconciliations to identify discrepancies, mitigate compliance risks, and ensure data accuracy.
- Perform regular reconciliations between the internally developed asset management platform (HUB) and ServiceNow to ensure consistency and alignment of enterprise software and hardware asset records.
- Analyze large datasets to identify software utilization trends, licensing gaps, redundant applications, and opportunities for license optimization and cost savings.
- Establish, maintain, and enhance documentation for software asset management processes, operational procedures, reporting standards, and configuration management controls.
- Review and update software deployment and asset management procedures to ensure alignment with corporate policies, regulatory requirements, and IT governance standards.
- Ensure software asset management practices comply with applicable licensing agreements, internal controls, regulatory requirements, and industry standards.
- Research industry trends and ITAM/SAM best practices, recommending process improvements and enhancements to existing asset management platforms and workflows.
Qualifications
- Strong background in Software Asset Management (SAM), IT Asset Management (ITAM), software licensing, procurement, or IT operations.
- Solid understanding of software license models, entitlement management, compliance requirements, and the software asset lifecycle.
- Working knowledge of ITIL principles, IT Service Management (ITSM), and IT Asset Management processes and best practices.
- Experience working with ITSM, ITAM, SAM, and configuration management platforms; ServiceNow experience strongly preferred.
- Familiarity with software deployment, inventory, and discovery tools such as Tanium, Microsoft technologies, and SharePoint.
- Strong analytical skills with the ability to interpret large datasets, perform reconciliations, identify discrepancies, and develop actionable insights.
- Advanced proficiency in Microsoft Excel, including data analysis, reporting, and reconciliation of complex datasets.
- Excellent organizational, communication, and interpersonal skills, with the ability to collaborate across technical and business stakeholder groups.
- Strong attention to detail, accuracy, and data integrity.
- Ability to work independently while contributing effectively within a cross-functional team environment.
- Bachelor's degree or equivalent combination of education and relevant professional experience.
Lori Sklarski
Senior Technical Recruiter, PRI Technology
Lori.sklarski2pritechnology.com
Direct: 973 - 354 - 2797
Office: 973 - 732 - 5454 x27
Cell: 973 - 432 - 9968
www.pritechnology.com
www.pritechnology.com
Perennial Resources International is a full-service search and staffing firm whose mission, quite simply, is to serve the personnel needs of our clients. Headquartered in NYC, and part of a private equity owned organization, we have 20 physical offices and conduct business in 45 states.
