Quality Assurance Manager

Pay: $75,000.00 - $85,000.00 per year

Job description:

Assures consistent quality of production by developing and enforcing a good quality system. Interprets and implements quality control standards in the shop to ensure quality products are delivered to customers. Manages quality department staff.

Essential Functions:

· Quality Management Systems: Develop, implement, and maintain aerospace-specific quality management systems, ensuring adherence to industry standards such as AS9100.

· Compliance: Ensure compliance with aerospace regulations, customer requirements, and relevant quality standards.

· Audits and Inspections: Plan and conduct internal and external audits to assess compliance and identify areas for improvement. Collaborate with regulatory authorities and customer representatives during audits and inspections.

· Quality Control: Oversee and improve quality control processes, including inspection, testing, and documentation, to ensure the production of high-quality aerospace components.

· Customer Relations: Act as a liaison between the organization and customers on quality-related matters, addressing inquiries and ensuring customer satisfaction.

· Supplier Quality Management: Collaborate with suppliers to establish and maintain robust quality standards for incoming materials and components. Communicates with vendors on any quality related problems when they occur.

· Root Cause Analysis: Lead investigations into quality issues, conducting root cause analysis, and implementing corrective and preventive actions.

· Continuous Improvement: Drive continuous improvement initiatives to enhance overall product quality, efficiency, and cost-effectiveness.

· Training and Development: Provide training to employees on quality standards, processes, and industry regulations.

· Documentation and Reporting: Maintain accurate and up-to-date quality documentation, reports, and records.

· Assesses and dispositions non-conforming product in a timely manner.

· Participates in Product Realization Review as main approval for Quality and back up for Engineering.

· Conducts a Management Review of the Quality System.

· Serves as the management representative.

· Oversees established calibration and testing program.

· Other duties may be assigned as required.

Marginal Functions:

· Serve as backup to inspectors.

· Participate in employee reviews and discipline when necessary.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

Education And/Or Experience:High School diploma; and at least five years’ supervisory/leadership experience in the quality field. .Documented training as AS9100 lead auditor.

Required Skills/Abilities

• In Depth knowledge of ISO 9001:2015, AS 9100D
• Knowledge in statistical process control concepts such as variation, stability, and process capability.
• Ability to program and operate CMM (Calypso) as well as various inspection equipment.
• Strong understanding of regulatory requirements and quality control process.
• Experience in the metal cutting and fabrication industry preferred.
• Certified Quality Manager (CQM) or similar certifications are a plus.
• Computer skills: Microsoft Office, Calypso, MeasurLink, ERP systems.
• Effective and professional communication skills, both verbal and written.
• Detail oriented and ability to multitask.
• Time management skills. Ability to prioritize and work under strict timelines.
• Experience with root cause analysis and corrective action implementation.
• Researching standards for quality provisions.
• PFMEA, PPAP, APQP, MSA, Control Plans etc. are preferred.
• Six Sigma experience and/or ASQ CQE are a plus.
• Background in defense and aerospace industries.

Language Skills:Ability to read and interpret documents such as safety rules, production schedules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively with employees of organization, customers, and vendors.

Mathematical Skills:Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Reasoning Ability:Ability to apply commonsense and complex understanding to issue and carry out both detailed and uninvolved written or oral instructions.

Physical Demands:While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or touch; and talk or hear. The employee is occasionally required to stand; walk and is regularly required to sit.

The employee must occasionally lift up to 40 pounds. Specific vision abilities required by this job include close vision; ability to adjust focus; color vision; and peripheral vision.

Supervisory Responsibilities:

Supervises staff to include inspectors, Documentation Specialist, and Quality Engineer.

WORK ENVIRONMENT:

The noise level in the work environment is moderate noise. Safety glasses and safety shoes must be worn in the shop.

Employee in this position will be required to work in indoor environment and come in direct contact with staff and customers. The employee will occasionally be working near moving mechanical parts; and perform work/job related travel.