HVAC Service Project Manager

POSITION OVERVIEW: The HVAC Service Project Manager serves as the primary eld resource for large
service projects, complex repairs, equipment replacements, and critical customer situations.

The Project Manager works closely with the Service Manager, Dispatch, Sales Advisors, and eld
technicians to ensure projects are completed safely, e?ciently, on schedule, and to the highest
quality standards.

Field Leadership

Serve as the lead eld representative for large, complex service projects.
Ensure work is completed according to company standards and manufacturer recommendations.
Monitor eld personnel productivity and quality.
Reinforce company safety policies and OSHA requirements.
Conduct eld visits to ensure work quality, customer satisfaction, and technician support.

Project Coordination

Help coordinate manpower and equipment requirements for major service projects.
Assist with project planning and work sequencing.
Communicate project progress with dispatch and sales advisors.
Coordinate subcontractors, equipment deliveries, crane lifts, and specialty vendors.

Technical Support

Provide advanced troubleshooting assistance to fellow technicians
Mentor technicians through di?cult service calls.
Assist with startup and commissioning of major equipment.
Recommend repair strategies and best practices.

Customer Relations

Serve as the primary eld contact for customers during large projects.
Maintain professional communication with facility managers and contractors.
Resolve customer concerns promptly and professionally.
Identify opportunities for additional repairs or improvements and communicate them to the sales
team.

Qualications

High school diploma or equivalent required.
A technical degree in HVAC, Refrigeration, or Mechanical Systems is preferred.
5+ years of commercial HVAC service experience.
Extensive troubleshooting experience with commercial HVAC equipment.
Experience coordinating commercial service projects preferred.

Physical Requirements
Ability to lift up to 75 pounds.
Ability to climb ladders and work on rooftops.
Ability to stand, kneel, crouch, and work in conned spaces.
Valid driver's license with an acceptable driving record.

Benets
Medical
Dental
Vision
Life Insurance
AD&D Insurance
Short-Term Disability
Long-Term Disability
Aac
401 (k) Company Match
Employee Stock Ownership Plan (ESOP)
Paid Holidays
Paid Time O