Automotive Service Manager

LOCATION: Owings, MD

PAY:$90k-$200k+ On Target Earnings, base salary plus performance bonus

SCHEDULE: Full-time, 5-day work week

Who Thrives Here | Service Manager Qualifications

Our Location Leaders are the head coaches of their shops. They don't manage from an office. They lead from the front, build A-player teams and hit their numbers. The most successful candidates often come from these backgrounds:

• Proven Shop Leaders: 3+ years as a Service Manager, Shop Foreman or Location Leader at a high-volume repair shop.
• Top Service Advisors: Advisors who have outsold everyone around them and are ready to lead a team.
• Dealership Service Managers: Leaders ready to trade the corporate grind for an independent shop where they can build something.
• Former Athletes and Captains: People who know how to lead a team, compete and hold others to a high standard.

We value radical accountability, demanding but not demeaning leadership, and the drive to run a proven system at a major-league level.

What You'll Do | Service Manager Responsibilities

As a Location Leader, you own the results of your shop. Your daily focus includes:

• Own the Numbers: Drive car count, average repair order, gross profit and bottom line. Our top leaders hit 60% gross profit and a 20% bottom line.
• Build the Team: Recruit, coach and keep A-players. Run weekly one-on-ones and hold the team accountable.
• Lead the Front Counter: Step in as a top Service Advisor when needed, and coach your advisors to sell with confidence and integrity.
• Run the System: Execute our proven shop process and weekly meeting rhythm so the shop runs on systems, not chaos.
• Protect the Reputation: Deliver a five-star customer experience and fix problems fast when they happen.

Requirements: 3+ years of automotive leadership or top-tier advisor experience, comfort with shop management software and KPIs, and a valid driver's license.

What's in It for You – Benefits

• PAY: $90k-$200k+ On Target Earnings, base salary plus a performance bonus tied to your shop's results. Leaders who hit 60% gross profit and a 20% bottom line join our 60/20 Club.
• Elite Professional Coaching: Leadership training and coaching to keep you advancing.
• Room to Grow: Five locations and more on the way means real opportunity to move up.
• Total Security: Health insurance (we pay up to 50%), plus dental and vision, life insurance and short-term disability.
• 401(k) with a 4% match, generous paid time off, a 5-day work week, and Free Lunch Fridays.

At Nealey Tire & Auto, we don't just talk about growth. We live it. If you're hungry to learn, build and win, this is where you belong.

About Us

At Nealey Tire & Auto, we're not just fixing cars. We're building one of the most respected and fastest-growing automotive service companies in Maryland. With five thriving locations (and more on the way), we've built a reputation on integrity, performance, and a proven system that delivers results.

We're looking for a Location Leader who wants to be rewarded for their results. If you lead by example and are ready to win, you'll fit right in.

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