Maintenance Supervisor - Surprise, AZ

Our client creates thriving communities that feel like home. Through thoughtful design, state-of-the-art construction, and highly engaged management, they help community members build meaningful connections, lead vibrant lives, and feel a strong sense of belonging.

The Role
As a Maintenance Supervisor, you will ensure an amazing resident experience and support daily operations at an Active Adult 55+ community. Reporting to the Community Manager, this is an exciting opportunity to help build community and make a difference in residents' lives.

What You'll Do

Daily Operations

• Maintain the integrity of all physical structures, meet safety standards, and ensure a well-maintained living environment for community members, visitors, and team members

• Ensure the community meets company standards for show quality through daily inspections

• Anticipate, identify, and resolve maintenance issues in a timely manner

• Use YARDI to track work orders and make-ready progress

• Maintain fire sprinklers, backflow, panel, and alarm compliance, including inspections and updated permits

• Lead ongoing property maintenance and improvement plans and assist with quarterly inspections

• Keep work areas, tools, and equipment clean; obtain, maintain, and inventory all supplies and equipment owned by the property and/or management company

• Meet high expectations for community upkeep and swiftly address maintenance concerns

• Practice proper safety techniques per company, property, and departmental policies, and immediately report any mechanical or electrical equipment malfunctions, injuries or accidents, or other safety issues

Leadership

• Train maintenance staff on procedures, safety standards, and workmanship

• Schedule turns for vacant apartments; inspect vacant and make-ready apartments

• Track and manage all maintenance inventory

• Assist the Community Manager with managing the maintenance budget and vendors

• Develop strong personal relationships with community members

• Achieve high community member satisfaction and promote retention

• Provide hospitable, high-quality service to ensure a memorable experience for all

Qualifications

• Professional working knowledge of all aspects of maintenance repair and service, and a valid driver's license

• Proven experience in HVAC/maintenance repairs, preferably in lease-ups, multifamily housing, Active Adult, or hospitality environments

• HVAC/Pool certifications and experience required

• Strong plumbing and electrical skills

• Strong attention to detail

• Experience using YARDI or other property management software

• Effective communication skills and the ability to build collaborative partnerships

• Servant leader mindset and a passion for making a difference in others' lives

• Strong sense of accountability and a solution-oriented approach

• General knowledge of OSHA, ADA, and Fair Housing regulations

• Reliable transportation; flexibility to work a regular Mon–Fri schedule plus nights, weekends, and/or holidays when required (on-call pay available)

• Ability to physically access all exterior and interior parts of the property and amenities, and to push, pull, lift, carry, or maneuver up to 20 lbs independently and 50 lbs with assistance

Why You'll Love It

• Award-winning workplace culture

• Competitive bonus opportunities

• Generous paid time off

• Purpose-driven culture and rewarding work

• Comprehensive health, dental, and vision benefits

• 401(k) retirement plan with robust employer match

• Milestone anniversary rewards, including travel, spa retreats, home down payments, student loan payoffs, sabbaticals, and more