Training & Development Manager

Training & Development Manager

North Star Community Credit Union

Build confidence. Inspire growth. Shape what comes next.

Behind every confident employee is someone who helped them get theresomeone who made learning approachable, encouraged questions, and recognized their potential. At North Star, you could be that person.

We’re looking for a Training & Development Manager who sees the possibilities in people and knows how to help them grow. From a new employee’s first day to an emerging leader’s next opportunity, you’ll create learning experiences that help our people feel supported, build their skills, and succeed.

Your opportunity to make an impact

You’ll shape how learning happens across North Starbringing consistency, creativity, and practical application to onboarding, employee development, and leadership programs.

Reporting to the VP of Talent & Organizational Development, you’ll translate organizational priorities into meaningful learning experiences. You’ll own the learning framework and program execution, working alongside managers, CLPs, and subject matter experts to prepare employees to perform independently and deliver an exceptional member experience.

What you’ll do

• Give employees a strong start. Build onboarding and role-specific learning pathways that help new employees feel welcomed, supported, and ready for their responsibilities.
• Turn knowledge into confidence. Design programs that combine clear instruction, hands-on practice, coaching, and assessments to help employees put learning into action.
• Develop the people who develop others. Equip CLPs and subject matter experts with resources, tools, and coaching to deliver effective, consistent learning.
• Help leaders grow. Support development programs for managers and emerging leaders, reinforcing practical leadership skills through activities, discussion guides, and follow-up.
• Make everyday work easier. Create accessible learning materials, job aids, guides, and resources employees can rely on.
• Make learning better. Use feedback, performance insights, and business needs to strengthen programs and evaluate their effectiveness.

What you’ll bring

You enjoy helping people reach that moment when something clicks. You make complex information understandable, encourage questions, and connect learning to real situations.

You bring creativity to program design, organization to execution, and a collaborative approach to working with others. You’re comfortable facilitating, coaching, and balancing multiple prioritiesand you follow through to see whether learning translates into stronger performance.

Above all, you care about helping people succeed.

See the difference you make

Your work will reach across our branches and departments, helping employees build careers, managers strengthen their teams, and North Star deliver on its commitment to members and communities.

Bring your ideas. Help our people grow. Build your next chapter at North Star.

Apply today for our Training & Development Manager opportunity.