Part-Time Operations & Project Manager

We're hiring a part-time Operations & Project Manager to serve as the company's operating backbone. You'll run our EOS/Level 10 meetings, build the Excel models and dashboards we use to run the business, and coordinate and implement project work across the team.

No two mornings look the same. You might handle an employee issue at 9:00, build a scoring model at 10:00, and facilitate an agendized meeting at 11:30. If that sounds energizing rather than chaotic, keep reading.

Up to 20 hours per week; fewer some weeks until we ramp up

Schedule: Mornings, starting at 8:30 AM PT

Location: Hybrid; occasional in-person in Culver City, Los Angeles, West LA

Reports To: President & CEO

• EOS Implementer training, or experience in a company running on EOS/Traction

• Experience at a consulting firm, agency, or public-sector contractor

• Familiarity with HR basics for small businesses in California

• Canva and PowerPoint skills for internal and client-facing materials

Our core values guide how we work: Outstanding work for clients and each other, Positivity, GSD (we measure outcomes, not activity), and High standards and integrity.

You'll do well here if you:

• Close the loop on every task without being chased

• Ask clarifying questions confidently, then execute

• Describe your work in specifics (the system you built, the result it produced), not adjectives

• Own mistakes and fix them fast

• Like building structure in a growing company, and are fine with hours that flex as we ramp up

Submit your resume and a short response in the form of a cover letter (150 words or less each) to these three prompts:

• Describe an Excel model or dashboard you built from scratch. What decision did it support, and who used it?

• Tell us about a recurring meeting you ran. How did you ensure action items actually got done?

• We need someone who can start at 8:30 AM PT, work up to 20 hours a week (less some weeks) with flexibility to expand hours to more hours.

$45 - $60 hourly

You will be overseeing and ensuring timely delivery, and you will also be implementing. This role is not for someone who is looking to manage/oversee only.

Run our operating system (EOS)

• Facilitate weekly Level 10 meetings: set the agenda, keep time, track Rocks, scorecard, and to-dos, and drive the IDS (Identify, Discuss, Solve) issues list to resolution

• Prepare and support quarterly and annual planning sessions

• Own meeting follow-through: send notes and action items the same day, then chase them to done

Build the spreadsheets & dashboards we run on, and clients need

• Design clean, well-structured Excel workbooks: trackers, budgets, personnel plans, and weighted scoring models (for example, candidate or proposal evaluations with editable weights)

• Build and maintain the company scorecard and project dashboards so leadership sees status at a glance

• Keep data accurate, formulas documented, and files easy for others to use

Coordinate and implement project work

• Track deadlines and deliverables across client projects and proposals in Asana

• Keep work moving: assign tasks, flag risks early, and close the loop with team members

• Roll up your sleeves to implement, not just coordinate; on a small team, you'll often be the one who gets it done

Support people operations

• Serve as a first point of contact for day-to-day employee questions and issues, escalating as needed

• Help with onboarding, check-ins, and keeping team processes and documentation current

• 3+ years in an operations, project management, or operations coordinator role at a minimum

• Advanced Excel: lookups (XLOOKUP/INDEX-MATCH), pivot tables, conditional formatting, data validation, and building models from scratch

• Experience building dashboards that leadership actually uses

• Hands-on experience running or supporting EOS/Level 10 meetings, or a comparable meeting cadence with agendas, scorecards, and action tracking - preferred

• Extreme organization: you keep systems, files, and follow-ups in order without being reminded

• Comfort switching between people issues, analytical work, and facilitation in the same morning

• Clear, error-free writing; your notes and emails go out polished the first time

• Proficiency with Google Workspace and a project management tool (Asana preferred) as well as Microsoft

• Availability to start work at 8:30 AM PT on scheduled days

• Based in Los Angeles or the surrounding area, able to come into Culver City/Downtown/West LA occasionally

• Bachelor's in Business, Marketing/Operations

A company serving public agencies, nonprofits, and large firms. We design, manage, and implement business and community programs. Our mission is to create livelihoods for those who are underrepresented and marginalized, yet just as qualified, through the programs we design, manage, and implement.

Redwood Resources is a certified woman-owned small business based in Culver City, founded in 2010. We deliver multilingual community engagement, public outreach, strategic communications, and survey research for public agencies, including LA Metro, BART, SCAG, OCTA, and LAWA.

We are a small, scrappy team that does big-agency work. That means everyone wears more than one hat, and the systems behind our work have to be tight.

RedwoodResources.net