Job Responsibilities
- Prepare, review, and issue customer invoices accurately and in a timely manner
- Verify billing data, including pricing, quantities, and terms, against contracts, sales orders, or shipping documents
- Ensure all invoices are supported by appropriate documentation (e.g., proof of delivery, service calculations)
- Resolve billing discrepancies by coordinating with internal teams such as sales, operations, and accounting
- Process adjustments, credits, and rebills as necessary
- Maintain organized and accurate billing records and documentation
- Respond to customer inquiries regarding invoices and billing issues
- Assist with month-end closing by ensuring all invoices are issued and recorded properly
- Monitor billing deadlines and ensure compliance with contractual billing requirements
- Continuously identify opportunities to improve invoicing accuracy and efficiency
- Update and maintain customer information in the account system to ensure accuracy and alignment with automated invoicing processes
Qualifications & Skills
- High school diploma required
- 1–3 years of experience in invoicing, billing, or accounts receivable
- Basic understanding of accounting principles and billing processes
- Experience with accounting or ERP systems (e.g., Microsoft Dynamics, SAP, QuickBooks) – Microsoft Dynamics experience is not required but a plus
- Proficiency in Microsoft Excel and other Microsoft Office applications
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Strong communication skills, both written and verbal
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Problem-solving skills with the ability to investigate and resolve discrepancies
Starting $20 - $23/hr depending on experience.
