Overview
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
This position is responsible to perform a variety of duties related to certain operations of the Third-Party Risk Management Department primarily as it concerns administration of the third-party (vendor) monitoring software solution. Responsibilities related to vendor monitoring include, but are not limited to:
- System report generation and analysis;
- Issuance of annual third-party questionnaires, due diligence documentation requests, and business unit questionnaires through system generated collaborations;
- Tracking of documentation received, including all related administrative steps involved;
- Initiation of document workflows as it concerns subject matter specialist reviews required; and,
- Assignment of documentation received as it relates to established oversight and policy compliance requirements.
In addition:
- Perform other duties as assigned.
- Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.
Hours: Academic term hours are flexible. 15 – 20 hours per week during normal business hours Monday through Friday.
Qualifications
Education, Training and Requirements:
- Current college student pursuing a Bachelor’s or Master’s Degree preferably in the area of Business.
- All applicants must be 18 years of age or older.
Skills:
- Proficient organizational, analytical, communication, grammar, interpersonal relations, customer service and problem-solving skills.
- Required personal characteristics include, excellent communication and presentation skills, ability to multi-task, independent judgment with strong analytical and risk assessment skills, ability to adapt to change and unquestioned integrity, ethics and values. A strong attention to detail and an ability to produce accurate and reliable work products.
- A strong working knowledge of Microsoft Office – including Excel skills.
- Must be able to consistently demonstrate the Company's core values; a strong work ethic and commitment to excellence, integrity, teamwork/respect for others, responsibility, transparency and humility. Required to maintain confidentiality of sensitive non-public information. Comply with data privacy and information security policies.
