We are a primary packaging partner specializing in glass bottles, jars, closures, and decoration for the beauty and fragrance industry. With European manufacturing partners and a U.S.-based team, we work closely with brands to bring their packaging projects from concept to completion.
We are looking for an organized, proactive, and detail-oriented Project Manager & Logistics Coordinator to join our team. This person will oversee projects from the initial development stage through order placement, production, international transportation, and final delivery to our customers.
This is a hands-on position that requires strong organizational skills, follow-through, problem-solving abilities, and clear communication with customers, suppliers, and logistics partners.
Key Responsibilities
1. Project Management – Beginning to End
- Manage customer projects from initial inquiry and development through final delivery.
- Coordinate packaging requirements, product selections, samples, specifications, pricing, and project timelines.
- Work closely with the sales team to ensure all project details are clearly communicated and documented.
- Follow projects through each stage, ensuring deadlines and customer expectations are managed.
- Coordinate the preparation and submission of technical drawings, samples, and approvals when required.
- Monitor project milestones and proactively address potential delays or issues.
- Ensure a smooth transition from project development to purchase order placement.
2. Order Management & Production Coordination
- Prepare, review, and process customer purchase orders.
- Coordinate order placement with European manufacturers and suppliers.
- Confirm product specifications, quantities, pricing, production schedules, and delivery requirements.
- Follow up with suppliers throughout the production process.
- Monitor production progress and communicate updates to the sales team and customers.
- Coordinate any changes, discrepancies, or issues that may arise during production.
- Ensure orders are completed according to approved specifications and customer requirements.
3. International Logistics & Shipping
- Coordinate international shipments from Europe to the United States.
- Work directly with freight forwarders, customs brokers, and transportation providers.
- Manage shipping schedules, booking arrangements, and delivery coordination.
- Track shipments and monitor estimated arrival dates.
- Coordinate shipping documentation, commercial invoices, packing lists, and other required import documents.
- Assist with customs clearance, duties, tariffs, and related import requirements.
- Monitor shipment costs and coordinate freight arrangements.
- Arrange domestic transportation and final delivery to customers.
- Proactively communicate any shipping delays or logistical challenges.
4. Customer Communication & Service
- Serve as a primary point of contact for customers throughout their projects and orders.
- Provide regular updates on project status, production progress, and shipping schedules.
- Communicate delays, changes, and potential challenges in a timely and professional manner.
- Respond to customer questions and coordinate solutions when issues arise.
- Build strong working relationships through consistent communication and reliable follow-through.
- Ensure customers feel informed and supported throughout the entire process.
5. Internal Coordination & Administration
- Work closely with the U.S. sales team and European manufacturing partners.
- Maintain accurate project records, order information, and delivery schedules.
- Keep internal tracking reports and project timelines updated.
- Organize and maintain customer and supplier documentation.
- Identify opportunities to improve project coordination and operational efficiency.
Qualifications & Experience
- Some experience in project coordination, order management, logistics, supply chain, or a related administrative role preferred.
- Experience with international shipping and imports is a plus.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and deadlines simultaneously.
- Strong follow-up and problem-solving abilities.
- Comfortable communicating with customers, suppliers, and international partners.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Experience with ERP or inventory management systems is a plus.
- Ability to work independently while collaborating with a team.
- Professional, positive, and solutions-oriented attitude.
What We Are Looking For
The ideal candidate is someone who takes ownership of projects and understands the importance of following through on every detail. They are comfortable managing multiple moving parts, communicating with different departments and international partners, and keeping projects organized from beginning to end.
We are looking for someone who is proactive rather than reactive, anticipates potential challenges, and takes pride in ensuring that projects move forward smoothly and customers receive the attention they deserve.
Position Details
- Position: Project Manager & Logistics Coordinator
- Employment Type: Full-Time + Medical Benefits
- Work Arrangement: In-office; this is not a remote position.
- Location: Hackensack, NJ
How to Apply
Please submit your resume and a brief introduction outlining your relevant experience in project coordination, order management, or logistics along with salary requirements.
