PURPOSE:
To build a good image of the company, achieve company performance goals, work and train Production Supervisors, develop programs to keep cost in line, maintain quality of linen, control production costs, meet inventory cost initiatives, ensure safety of the employees and achieve employee turnover goals.
ESSENTIAL DUTIES:
- Provide training and follow-up on department personnel to see that they are performing their jobs in accordance with their job descriptions. Provide daily/weekly coaching to improve supervisor effectiveness.
- Work with HR Department to determine hiring, training, and employee improvement needs.
- Assume the responsibility for the Production Supervisors in their absence.
- Establish and approve personal vacation and leave schedules for the Production Supervisors.
- Support goals for Supervisors in consultation with VP of Operations and Director of Plant Operations
- Insure through Supervisors that employees are properly introduced to the Company Objectives, Company Policies, Right-to-Know and Blood Borne Pathogens Standards. Be sure each NEW employee receives the proper training.
- Recommend and support employee’s incentive programs that enhance production and reduce productive labor percentage.
- Review production and goal performance record with the Supervisors routinely throughout the week.
- See that production standards are established wherever practical, for each job in the plant. Measure performance against these standards on a daily basis.
- Confer with the sales, service, and office staff concerning production schedules, quality and customer concerns. Take corrective action as a result of customer surveys as necessary.
- Notify and work with Maintenance Manager on needed repairs on all equipment in production and soil sort while maintaining written request and follow up for equipment repairs.
- Insure that all customers “call ins” (whether for concerns or service requests) receive a prompt and satisfactory response.
- Keep professionally abreast of the industry by periodic visits to other plants, industry meetings and other pertinent exposure.
GENERAL DESCRIPTION: Primarily responsible for insuring that the company goals and objectives regarding production needs are met in a timely and accurate manner.
MINIMUM REQUIREMENTS:
- Management Skills- Ability to organize and direct oneself and effectively train others.
- Accountability- Ability to accept responsibility and account for his/her actions.
- Accuracy- Ability to perform work accurately and thoroughly.
- Communication, Oral- Ability to communicate effectively with others using the spoken word.
- Communication, Written- Ability to communicate in writing clearly and concisely.
- Conflict Resolution- Ability to deal with others in an antagonistic situation.
- Training- Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
- Must be a High School Graduate
- Must be adept in using computer programs to attain reports, create spreadsheets.
- Must have six months to one year of related experience
- Bilingual in English and Spanish, preferred.
- Possess computer skills in Excel, Word, and Microsoft Outlook
- Review and approve and process all ADP entries.
