Customer Service Representative

Openwork is currently engaged in a search to find a Customer Service Representative for a growing retail and e-commerce operation. In this role, youll support daily customer interactions by handling inbound calls, processing orders, and assisting with general inquiries across multiple store locations. This is a great opportunity for someone who is detail-oriented, communicative, and thrives in a fast-paced environment.

As a Customer Service Representative, youll be responsible for:
Answering inbound customer calls and assisting with questions and order placement

Supporting retail pickup orders across 5 store locations
Processing website and phone orders accurately
Managing email communication and responding to customer inquiries
Performing data entry tasks related to customer service and order management
Handling a high volume of calls (4050 daily, occasionally more) with professionalism and efficiency

What youll need:

• Previous customer service or call center experience preferred
• Strong communication and multitasking skills
• Comfortable handling a high volume of calls daily
• Attention to detail and accuracy with data entry
• Basic computer skills and ability to manage email correspondence
• Reliable transportation and strong attendance

• Starting pay at $18/hour
• Training provided (approximately 4 weeks, schedule 8:30AM5:15PM)
• Shift options available: 7:30AM5:00PM or 8:30AM6:00PM
• Opportunity to gain experience in both customer service and data entry
• Supportive team environment with growth potential

Click on Apply Now to be considered for the Customer Service Representative role, or visit our website www.openwork.com to explore other available opportunities.

About Openwork:
Openwork is a talent-first staffing company with 50+ years of experience connecting great people with great companies. Our mission is to bring ease and thoughtfulness to the hiring process. We proudly support niche markets through our sister companies, QS Nurses and Aerospace Solutions.
Lets build your future together.
EOE

Openwork is a candidate-focused staffing company on a mission to bring ease, accessibility, and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream job, career, or team is a really good place to start.