Rental Sales Agent - Customer Service

Rental Sales Agent - Customer Service

Murray, UT

Sales, Hospitality & Customer Service Opportunity

Do you enjoy working with people, delivering excellent customer service, and turning conversations into sales? Budget Car & Truck Rental is hiring a motivated Customer Rental Sales Agent to join our team in Murray, UT.

If you have experience in sales, hospitality, hotel front desk, retail, guest services, or another customer-focused industry, this is an opportunity to put your skills to work and grow your career.

As a Rental Sales Agent, you'll work directly with customers throughout the vehicle rental process, help them find the right rental vehicle, recommend upgrades and additional products, and ensure they receive a positive experience from start to finish. You'll also assist with preparing vehicles for their next rental, making teamwork, attention to detail, and a commitment to quality important to your success.

Whether welcoming visitors exploring Southern Utah or assisting returning customers, you'll represent Budget and play an important role in delivering outstanding customer service.

What We Offer

• Competitive base salary with performance-based incentives.
• Health, Dental, and Vision Insurance.
• Paid Time Off and Holidays.
• 401(k) with company match.
• Career growth opportunities.
• A high-energy, team-oriented work environment.
• The opportunity to build valuable sales, hospitality, and customer service skills.

Key Responsibilities

• Welcome customers, answer questions, and guide them through the rental process from start to finish.
• Promote vehicle upgrades, protection products, and additional services that enhance the customer experience.
• Prepare rental contracts, verify customer information, and ensure compliance with company policies and legal requirements.
• Resolve customer questions, concerns, and issues professionally and efficiently.
• Inspect vehicles before and after each rental, document existing damage, and ensure vehicles are clean and rental-ready.
• Educate customers on vehicle options, features, and pricing.
• Maintain the cleanliness and organization of the rental counter and surrounding work area.
• Keep accurate records of transactions, inventory, and customer interactions.

Why Join Budget?

Family owned and operated for over 45 years, we are the largest car rental franchise in the United States. We combine the strength of a globally recognized brand with the advantages of an entrepreneurial company.

We believe every employee plays an essential role in our success. With a collaborative culture and minimal layers of management, you'll have the opportunity to make an impact while working alongside one of the most experienced and confident teams in the industry.

Requirements

• High school diploma or equivalent required.
• Must work weekends.
• Ability to work independently with minimal supervision.
• Excellent communication and interpersonal skills.
• Ability to remain calm and efficient in stressful situations.
• Valid driver's license with a good driving record (no more than two incidents/accidents within the last three years). Applicants under age 21 must have a clean driving record.
• Must be at least 18 years old and legally authorized to work in the United States.
• Previous experience in sales, customer service, retail, hospitality, or the car rental industry is preferred.
• Employment is contingent upon successfully passing a background check and drug screen.

Ready to turn your customer service and sales experience into a career? Join Budget and become part of a team that values customer relationships, individual contributions, and professional growth!

For more than 45 years, our family-owned and operated company has built its business around people, service, and strong local teams. As part of the Budget Avis Car and Truck Rental network, we combine the resources and recognition of a national brand with the flexibility and personal approach of a locally operated business.

We believe every employee plays an important role in our success. If you're looking for an opportunity where you can build valuable customer service and sales skills while growing with a team, we'd like to hear from you.