PDN Scheduler (Experienced)

Role summary

The Scheduler makes sure every authorized PDN shift in Silver Spring is staffed with the right nurse, on time and within the approved hours. The role builds and maintains nurse schedules, fills call-offs fast, and keeps patients, families and nurses informed.

This is a senior scheduling role. The ideal candidate has managed a large caseload of home care patients, knows how payer authorizations limit scheduling, and stays calm when shifts fall through at short notice.

Key responsibilities

Scheduling and coverage

• Build and maintain weekly and monthly schedules for PDN patients, matching nurses (RNs and LPNs) by skills, availability, location and family preference.
  

• Fill open shifts, call-offs and last-minute changes quickly; keep a reliable backup and float list.
  

• Confirm upcoming shifts with nurses and families; follow up on late arrivals and missed visits right away.
  

• Keep continuity of care by assigning consistent nurses to each patient where possible.
  

• Track nurse availability, time-off requests and hour limits to avoid overtime and burnout.
  

Authorizations and hours

• Schedule only within authorized hours and units for each patient (Medicaid, MCOs, waiver programs, private pay).
  

• Track units used against authorizations each week; flag over- or under-scheduling to the Client Service Manager.
  

• Alert intake and the Client Service Manager before authorizations expire or hours change.