Support Broker/Advocate

Ready to Be a Voice for Independence?

If you want a career where your work directly impacts people’s freedom, dignity, and quality of life, we’d love to hear from you.

Apply today and help people live life on their own terms.

Location: Covering Outagamie and Surrounding Counties

Pay $19.23/hour + Mileage Reimbursement

30-40 hours per week.

This Isn’t Just a JobIt’s Advocacy.

At Community Horizons, we believe people with disabilities and older adults deserve the power to choose how they live, who supports them, and what independence looks like in their own lives.

Self-Direction is about freedom, dignity, and controland we’re looking for someone who shares a passion for advocating for the individuals we serve.

If you are passionate about empowering others, skilled in healthcare recruiting, and ready to stand beside people as they build the life they want, we want to meet you.

Your Role: Support Broker

You’ll work alongside members and families to ensure they have the tools, support, and confidence to find, interview and hire their own caregivers/support staff under the Wisconsin Self-Direction Model.

What You’ll Do

• Attend referral meetings and conduct in-home visits with members and families

• Help individuals recruit, screen, and hire their own caregivers or nurses

• Support members through interviews, onboarding, and retaining quality staff

• Mentor members on how to be successful employers, including managing schedules, communication, and staff expectations

• Guide individuals through scheduling, timecards, and Electronic Visit Verification (EVV) systems

• Assist members with Medicaid renewals, benefit applications, and navigating public assistance programs

• Help individuals understand and navigate complex healthcare and long-term care systems

• Maintain documentation and case notes while providing ongoing mentoring and support

Advocate for the individual’s voice, preferences, and independence in every step of the process

Your work ensures that people can remain in their homes, stay connected to their communities, and maintain control over their lives.

You’re a Great Fit If You Have

Healthcare recruiting experience (required)
5+ years supporting individuals with disabilities or the frail elderly
Strong organization and communication skills
A passion for person-centered support and advocacy
Experience with self-directed or long-term care programs (a plus)
A valid driver’s license and reliable transportation

Why Join Community Horizons?

We believe the people supporting independence deserve balance, flexibility, and respect too.

Benefits include:

• Flexible schedule

• Semi-remote work environment

• Mileage reimbursement

• Paid time off

• Weekends and holidays off

• Supportive, mission-driven team

• The opportunity to make a real difference every single day

• Please note: This position does not include health insurance.

Benefits:

• 401(k) matching

• Flexible schedule

• Mileage reimbursement

• Paid time off

• Paid training

Benefits:

• 401(k) matching

• Flexible schedule

• Paid time off

Work Location: In person