Inside Sales Representative

Location: Streamwood, IL (in person, full-time)
Pay: $50,000–$75,000 per year
About Torque Parts
Torque Parts has been in the heavy-duty truck aftermarket since 2012. We design, manufacture, and distribute more than 1,000 parts under the Torque brand, including air springs from our own factory, air brake, suspension, lighting, wheel-end, and cab parts. We ship from warehouses in Illinois, Texas, and Canada to customers across North America, Latin America, and the Caribbean, and we’re one of the fastest-growing companies in our industry.

The role
You’ll manage relationships with our existing customers: keeping them buying, finding out what they need next, and making ordering easy. This is a phone and email sales role with an established customer base. You won’t be cold calling all day.

What you’ll do

• Call and email existing customers to follow up on past orders and upcoming needs
• Prepare quotes, take orders, and follow up on open quotes
• Tell customers about new products, promotions, and specials
• Answer questions about products, pricing, and order status
• Work with our warehouse and management teams so orders ship right and on time
• Keep customer notes and activity up to date in our system
• Visit local customers occasionally
• Meet retention and sales goals

What we’re looking for

• 1+ years in inside sales, account management, or customer service (truck, auto, or industrial parts experience is a big plus)
• Comfortable on the phone and good at building relationships
• Organized, with strong follow-up on multiple accounts
• Basic computer skills (email, Microsoft Office)
• Spanish speaking is a strong plus
• Valid driver’s license for occasional local visits

What we offer

• Health and dental insurance
• 401(k)
• Paid time off

Torque Parts has been in the heavy-duty truck aftermarket since 2012. We design, manufacture, and distribute more than 1,000 parts under the Torque brand, including air springs from our own factory, air brake, suspension, lighting, wheel-end, and cab parts. We ship from warehouses in Illinois, Texas, and Canada to customers across North America, Latin America, and the Caribbean, and we’re one of the fastest-growing companies in our industry.