As a Senior Technical Program Manager within our Project Management Office (PMO), you will drive end-to-end governance, infrastructure delivery, and execution strategy for our critical high-density fiber build supporting the LA Games. In addition to rigorous outside plant (OSP) vendor management, this role is a key driver in modernizing our PMO operations by leveraging AI-powered project governance, automated tracking platforms like Airtable and Smartsheet, and predictive delivery frameworks to ensure zero-fail execution under non-negotiable event timelines.
Key Responsibilities
PMO Governance, AI Integration, and Automated Workflows
- Pioneer and scale the use of AI tools, predictive analytics, and automated reporting frameworks to monitor portfolio health, forecast critical path delays, identify risk patterns, and optimize resource allocation across the deployment lifecycle.
- Architect, deploy, and govern unified tracking workflows and portfolio dashboards using Airtable, Smartsheet, and enterprise GIS deployment tracking tools to replace fragmented manual status tracking.
- Apply machine learning and AI-assisted risk management techniques to model supply chain variability, permitting lead times, and contractor velocity, delivering real-time path-to-green scenarios to PMO leadership.
- Define and enforce standardized PMO templates, automated intake forms, baseline change-control processes, and data hygiene standards across internal engineering and external turnkey vendor partners.
Vendor Governance and Performance Management
- Act as the single point of contact driving primary fiber infrastructure vendors, engineering design firms, and outside plant contractors.
- Establish vendor SLAs, operational KPIs, and structured milestone tracking mechanisms.
- Conduct daily and weekly operational reviews to hold vendors strictly accountable to build schedules, quality standards, and budget constraints.
- Proactively identify and resolve vendor roadblocks, permitting bottlenecks, rights-of-way delays, pole attachment disputes, and material lead-time issues.
Fiber Ring Build and Infrastructure Oversight
- Oversee the full lifecycle execution of high-density metropolitan fiber rings from route survey, civil engineering, micro-trenching, and directional drilling to fiber splicing, testing, and final ring turn-up.
- Track route miles, handhole installations, lateral connections, and splice points using Primavera P6, MS Project, Smartsheet, Airtable, and specialized GIS deployment tracking tools.
- Ensure vendor compliance with T-Mobile engineering standards, local municipal codes, and venue access restrictions while enforcing strict site quality inspections.
Stakeholder and Executive Alignment
- Collaborate closely with Network Engineering, Procurement, Legal, Local Market Operations, and municipal agency liaisons.
- Deliver automated, data-rich executive summaries, milestone burn-down charts, and predictive scenario models to senior leadership and Olympic steering committees.
Minimum Qualifications
- Bachelor’s degree in Electrical Engineering, Construction Management, Computer Science, Business, or equivalent practical experience.
- Seven or more years of experience in technical program management, specifically focused on telecommunications infrastructure, outside plant fiber deployment, FTTX, or metropolitan fiber ring builds.
- Two or more years of hands-on experience integrating AI productivity tools, prompt engineering, or predictive analytics into PMO workflows, portfolio reporting, or operational forecasting.
- Advanced experience building and administering multi-tiered project management solutions in Airtable (including automations, interfaces, and relational databases) and Smartsheet (including Control Center, automated workflows, and multi-project rollups), alongside traditional tools like MS Project or Primavera P6.
- Five or more years of direct experience managing external prime contractors, turnkey vendor partners, and multi-tier subcontractors.
- Project Management Professional (PMP), PMI Construction Professional (PMI-CP), or relevant PMO and Agile certifications preferred.
WAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.
