About Us
We are a growing premier exterior remodeling company specializing in siding, roofing, windows, decks, and doors. Our mission is to deliver top-quality craftsmanship with outstanding customer service. We’re seeking a highly organized and driven Production Manager to join our production team and ensure our projects are completed on time, on budget, and to the highest standards.
Position Overview
As Production Manager, you will oversee all field operations remotely from our office/showroom, subcontractor coordination, job scheduling, material management, scheduling the delivery of project materials, portable restrooms, street parking permits, and customer communication during the production phase of each project. You will serve as the critical link between sales, operations, installation crews, and clients.
Key Responsibilities
- Manage daily production operations across multiple active job sites remotely from our Glenview office/showroom.
- Contacting installation crews every morning to ensure they are onsite at their projects daily.
- Communicating to the clients whether or not the installation crew will be onsite daily.
- Obtaining permits for projects that are required and ensuring permits are secured in a timely manner in order to begin the project.
- Sending contracts and specifications to our architect in order to obtain drawings and larger scale permits.
- Schedule and coordinate crews, subcontractors, and material deliveries
- Submit material orders to vendors that are prepared by SWG warehouse manager.
- Check the status of orders with our vendors to ensure the materials will arrive on time.
- Periodically communicate and keep the clients informed on the status of their project throughout the lifecycle of the project.
- Schedule pre-construction meetings and quality control inspections with our field supervisor and the clients.
- Schedule final walk through inspections with the client to ensure the project has been completed to their satisfaction.
- Solve issues proactively and ensure client satisfaction.
- Track job progress, timelines, and costs using project management tools
- Maintain a safe and clean job site environment by ensuring the crews have everything they need to complete the project.
- Support and enforce company processes and performance expectations
- Manage and maintain warranty service requests from past projects that are still within SWG warranty period.
Qualifications
- 3+ years experience in residential construction or exterior remodeling (siding, roofing, windows)
- Prior experience in a supervisory or project management role
- Strong organizational and time management skills
- Excellent communication and customer service abilities
- Working knowledge of construction methods, materials, and building codes
- Proficient with digital tools and project management software (e.g. MarketSharp, DocuSign, Google Tools, Etc..)
- Valid driver’s license and reliable transportation
- English and Spanish Speaking Preferred
