Customer Service and Rental Sales Agent

Cedar City, UT – Airport Location

Customer Service, Hospitality & Sales Career Opportunity

Do you enjoy working with people, helping travelers, and delivering excellent customer service? Budget Avis Car and Truck Rental of Utah is seeking a motivated and reliable Customer Rental Sales Agent to join our Cedar City airport team.

If you have experience in hotel front desk, hospitality, guest services, retail, sales, or customer service, this is an excellent opportunity to put your skills to work and grow your career.

As a Rental Sales Agent, you'll help customers with vehicle reservations, rental agreements, payments, and optional services while creating a positive experience throughout the rental process. You'll also recommend vehicle upgrades and additional products, inspect rental cars, and help coordinate vehicle readiness. This position combines customer interaction, sales opportunities, office responsibilities, and hands-on fleet support in a fast-paced airport environment.

What We Offer

• Competitive hourly wages with opportunities to earn performance-based incentives.
• Health, dental, and vision insurance.
• Paid time off and holiday benefits.
• 401(k) retirement plan with company matching.
• Paid training and ongoing development.
• Opportunities to advance into additional roles within the company.
• A collaborative workplace that values teamwork and customer satisfaction.
• The chance to work with a nationally recognized rental brand through a locally operated business.

Your Role on the Team

Customer Service & Rental Sales

• Help customers choose rental vehicles that fit their travel plans and transportation needs.
• Review reservations, prepare rental agreements, and explain rental terms and vehicle policies.
• Present available upgrades, protection products, and additional services based on customer needs.
• Handle payments, answer questions, and assist with customer concerns professionally.
• Maintain accurate rental records and enter transaction information into company systems.

Vehicle Readiness & Branch Support

• Inspect vehicles for existing damage and record their condition during check-in and check-out.
• Help prepare rental vehicles for upcoming reservations by checking cleanliness and overall readiness.
• Communicate vehicle availability and service needs with other team members.
• Maintain an orderly rental counter, customer service area, and vehicle work areas.
• Follow established operating procedures and safety guidelines.
• Assist with other branch activities as needed to keep the location operating smoothly.

Why Join Budget Avis?

Our company has more than 45 years of experience serving customers through a family-owned and operated business. We combine the recognition and resources of the Budget and Avis rental brands with the personal service and close-knit atmosphere of a local team.

We value employees who take initiative, treat customers with respect, and contribute to a positive workplace. You'll have the opportunity to develop practical skills in customer service, sales, rental administration, and fleet operations while building a foundation for future career growth.

Requirements

• High school diploma or equivalent.
• Customer service, sales, retail, hospitality, or rental-car experience is a plus.
• Strong verbal communication and interpersonal skills.
• Comfortable working with customers in an airport environment.
• Able to remain professional and composed when handling challenging situations.
• Self-motivated and capable of working independently.
• Strong attention to detail and accuracy.
• Willingness to work weekends and other scheduled shifts.
• Valid driver's license with a good driving history; no more than two incidents/accidents within the past three years.
• Must be at least 18 years old.
• Must be legally authorized to work in the United States.
• Employment is subject to successful completion of a background check and drug screening.

Ready to turn your customer service or hospitality experience into a career? Join Budget Avis and become part of a team that helps travelers get where they need to go while offering opportunities to develop your sales skills and grow professionally!

For more than 45 years, our family-owned and operated company has built its business around people, service, and strong local teams. As part of the Budget Avis Car and Truck Rental network, we combine the resources and recognition of a national brand with the flexibility and personal approach of a locally operated business.

We believe every employee plays an important role in our success. If you're looking for an opportunity where you can build valuable customer service and sales skills while growing with a team, we'd like to hear from you.