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General Summary:
ThePre-Release Reentry Navigatoris a member of the Supportive Reentry Network Collaborative (SRNC), a multidisciplinary team dedicated to serving individuals prior and post release from incarceration. This position involves providing navigation services at Cook County Jail, Illinois Department of Corrections and Safer Foundation IDOCAdult Transition Centers. The Navigator plays a key role in connecting clients to resources that support a successful transition back into the community.
The Navigator is responsible for conducting brief assessments, completing initial registration and screening, and assisting clients in identifying appropriate services pre-release and upon release. The role requires timely responsiveness, with all consents and referrals fromCook County Jail, Illinois Department of Corrections and Safer Foundation IDOC Adult Transition Centersaddressed within 24–48 business hours. The Navigator will determine the next appropriate steps based on client needs and ensure connections to supportive services are established.
The Pre-Release Reentry Navigator will be required to successfully pass a background check as a condition of employment in order to perform the essential job duties and responsibilities.
Satisfactorily pass all relevant screening and criminal background checks.
Performance Results Description
The Position is properly performed when all essentialduties and responsibilities are executed by following the Safer Values.
Exceeding Expectations, Communication and Collaboration,Integrity,and Evidence Based Innovation.
Essential Duties and Responsibilities
StakeholderInterface
Respond toconsent/referrals within 24-48 hours.
Weekly visits to Cook County Jail, and Safer Foundation’s IDOC Adult Transition Centers
Facilitate presentation of services to Illinois Department of Corrections.
Conduct intake assessment to identify immediate and short-term needs.
UtilizeSalesforce and/or other database(s)toregister clients.
Complete referrals to Safer Foundation’s IDOC Adult Transition Centers residents with service providers.
Referrals tomedical, behavioral health, housing, and emergency housing agencies to assist participantswith immediateneedsupon their release.
Co-create individualized service plans and provide cross-systems navigation to all participants and monthly service plan progress review.
Assist participantswithidentifying and addressing external barriers to achieving set goals listed in the service planupon their release.
Advocate for participants in areas including but not limited toreentry, at risk for violence, and/or at risk for homelessness, upon release.
Complete Medicaid/SNAP applications and, as necessary, assist with coverage redeterminations for recently released or whose benefits have lapsed, upon release.
Based on emergent needs, assist clients with a range of services, such as housing, healthcare, substance abuse treatment, legal aidin preparation to reenter society.
StakeholderOutreach and Recruitment
Participate inany other duties assigned that are needed to help drive our vision, fulfill our mission, and abide by our organization's values.
Works closely with Safer Foundation’s community network partners, hotline responders, SCWC staff members, clinical staff, reentry navigators/case managers, and another internal staff member to support program participants.
Complete weekly visits to Cook County Jail, Illinois Department of Correctionsand Safer Foundation IDOC Adult Transition Centers.
Complete monthly/quarterly presentation to Illinois Department of Corrections.
Tracking, Document and Reporting
Complete all client documentation in a timely manner of service delivery.
Ensure accurate data entry by completing mandatory self-file reviews weekly.
Engage in individual supervision with the manager identifying any immediate client needs or barriers to the reentry work/tasks given.
Maintain compliance with HIPAA, 42 CFR Part 2, and other privacy and confidentiality laws and regulations for clients' protected information.
Attend internal and external multi-disciplinarystaffing’s.
Participate in all internal and external meetings bringing forth innovative ideas and/or feedback supporting continuous quality improvement and service delivery.
In Salesforce, monitor referrals and follow-upbi-weekly to confirm compliancewithall internal and external referralsupon release.
All Safer standards are adhered to, including productivity standards.
Required Knowledge,Skills,and Abilities:
Ability to represent Safer Foundation professionally while developing rapport with clients from diverse backgrounds.
Travel: 40% travel requirement; Routinely travel to various locations (e.g., client sites, other company offices, business events) for various durations.
Knowledge of common concepts, issues, and best practices concerning reentrypopulations.
Hands-on experience and self-sufficiency with Microsoft productivity tools, including Outlook(for email),Office (Word, PowerPoint, Excel), and online collaboration tools (video conferencing,Zoom/Teams, messaging).
Knowledgeable in providing case management services in the following areas: behavioral health, reentry, corrections, and medical/primary health.
KnowledgeofMedicaid inthe state ofIllinois as well as other public benefits.
Knowledgeabout resources in the community for formerly incarcerated individuals.
Knowledge about housing resources and eligibility requirements for various housing types
Ability to troubleshoot and problem-solve.
Skilledin active listening and conveying information to others effectively.
Skilled insocialperceptiveness.
Skilled incriticalthinking, judgment, and decision-making
Skilled in de-escalation techniques and conflict resolution
Telephone etiquetteskills.
Data entry skills
Education and Experience:
Associate degree with2years’experience working as a case manager in a social service settingor3 years’ experienceworking in Reentry social services.
Individuals with direct lived experiencewelcomed.
Experience working with individuals recently released from jail/prisons is preferred.
Experience referring clients to a network of community-based providers and resources.
Experience completing applications for public benefits.
Experience in substance use/mental health or care coordination.
Experience in working on virtual platforms (salesforce, google, DocuSign, etc.).
Knowledge inleveragingthe internet and computer applications to obtain information.
Experience usingsoftware/databaseto document services and progress notes.
Skilledin active listening and conveying information to others effectively.
Skilled in critical thinking, judgment, and decision-making.
Knowledge of HIPAA and 42 CFR Part 2, and Rule 2060 governing substance use treatment services in Illinois; Knowledge of Rule 132 is a plus.
Licenses and or Certifications:Not Required
Additional Information:
Safer Pathways Center is committed to fair chance employment and to considering applicants based on their qualifications and ability to perform the role. Certain positions, however, are subject to mandatory screening and
eligibility requirements under state or federal law that may affect an individual’s eligibility for a particular role. Criminal history or other information identified through a required background screening does not automatically
disqualify an applicant from employment. Applicants will be informed of applicable screening requirements and will have an opportunity to review and address potentially disqualifying information after a final employment
decision is made, consistent with applicable law.
Applicants must be authorized to work in the United States without current or future employer sponsorship. Safer Pathways is unable to sponsor or take over sponsorship of employment visas, including H-1B, TN, E-3, or other employment-based visas.
Work Location & Residency Requirement: This is a hybrid position based out of our Chicago office, with a required in-office schedule. Employees in this role must live in Illinois, Indiana, Iowa, Wisconsin, or Michigan at the time of hire and keep their residency in one of these states throughout employment. Employees must also be able to report to the [office] location on all required in-office days. Safer Foundation is not set up to employ staff in other states, so we cannot consider candidates who live outside these four states.
Safer Foundation is a drug-free workplace
Equal Opportunity Employer/AffirmativeAction/Minorities/Females/Veterans
www.saferfoundation.org
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